Infrastructure Engineer II

Plano, Texas

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Position Summary:

The Engineer is responsible for deployment, operations, and support of applications supporting Data Scientists, Modelers and Analysts. This includes providing platform security management, application and underlying infrastructure support (OS, Storage, BIA Applications, Web and Database) and ensuring processes are aligned with tactical and strategic initiatives. The role serves as liaison between the infrastructure support teams, risk partners and business sponsors or stakeholders to ensure appropriate delivery of technology solutions in accordance with business requirements and objectives. The Instabase Platform Engineer also ensures the platform is positioned for compliance with IT policies and standards for agreed upon service levels.

Responsibilities:

• Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards

• Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies

• Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose

• Develops software solutions to address manual and repeatable work or inefficient processes

• Conducts on-site evaluations of third-party products being considered for firm adoption

• Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers

• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains

Additional Responsibilities:

• Ensures the overall health of applications

• Follow life-cycle oriented processes and procedures

• Work in an Agile scrum team

• Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems

• Deploy new releases of both vendor and in-house written applications using CI/CD principles

• Designs solutions to reduce the operational and management complexity of platforms

• Designs, implements, and maintains platform security

• Performs platform capacity planning and management

• Serves as an escalation point for production and/or platform issues

• Establishes best practices and guidelines for usage of platforms

• Works in partnership with internal development and DevOps teams

Required Skills:

• Candidate should have 5+ years in an analytical role

• Extensive experience with Unix/Linux shell scripting, software installation, new builds and deployments

• Understanding of networking and distributed computing concepts, including the principles of network routing and client/server architecture

• Must be able to participate in the design and architecture of web-based applications and server technologies (Linux), Databases),

• Candidate must have at least 2 years experience with Container, Web, Server technologiesandCI/CD tools

• Ability to multi-task and address complex support issues in a mixed technology environment

• Works effectively in both team member and individual contributor roles

Desired Skills:

• Experience and understanding of Natural Language Processing products, not limited to: Python, Instabase, H2O, and other Free Open Source Software supporting Data Science.

• Project, Process, or Change Management

• Knowledge of statistics or analytical modeling

Skills:

• Analytical Thinking

• Application Development

• Automation

• Production Support

• Risk Management

• Adaptability

• Business Acumen

• DevOps Practices

• Solution Delivery Process

• Solution Design

• Architecture

• Collaboration

• Innovative Thinking

• Stakeholder Management

• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.