When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this.

As a Senior Manager of Software Engineering at JPMorgan Chase within the Commercial Bank - Process Automation team, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.

Job responsibilities

• Provides product documentation site for all reviews, improvements, tutorials, and content

• Tracks all ongoing engagements and report status to the Engineering Director and Product Director

• Continuously improves the engineer experience through the engagement process by taking feedback or retrospection of the engagements

• Demos the product to stakeholders including Product teams and Engineering teams of various levels of expertise

• Works closely with the Head of Engineering to inform and design on new roadmap items for business value

• Designs solutions using the Aurora Elements platform

• Mentors and trains Engineers for the solutions architecture team

• Identifies new features for the software through feedback cycles given the engagements with customers

• Collaborates with Design, Product, and Engineering to ideate, improve UX/UI, prioritize, develop and release features for customers general availability

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise.

• Possesses solid leadership skills and the ability to independently own customer engagements end-to-end with a strong track record of project deliveries.

• Extensive technical background, with experience working on cloud, managed services, developer experience platform

• Excellence in navigating a matrixed organization in multiple time zones and the ability to influence peers by articulating the product offering and value to business partners

• Must have expert writing skills to communicate technical features in a way that is understandable to most.

• Ability to take abstract requirements and utilize the software components at hand to design a solution for customers. The domain of the software components is for Workflow orchestration

• Strong technical background in; Java, JavaScript, Kubernetes, Postgres, Drools, GraphQL and AWS products

• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives

• Experience with hiring, developing, and recognizing talent

• Practical cloud native experience

Preferred qualifications, capabilities, and skills

• AWS Cloud Practitioner or higher certification.

• Experience with Workflow processing using Camunda or Activiti.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans