Our Opportunity:

At Chewy, it's our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!

Chewy is looking for a Product Development Associate, Hard Goods - Softline, to join our Chewy Brands Team based in Plantation, FL. In this role, you will be responsible for helping the Chewy Brands Product Development team develop and deliver the best-in-class pet products. Here at Chewy we believe innovation is rewarded and execution is valued.

What You will Do:

• Conduct market research to identify emerging trends, customer needs, and competitive landscape.

• Analyze market data to provide insights into potential product opportunities and gaps in current offerings.

• Collaborate with Product Development Managers, Design, Sourcing, QA, and other Team Members to brainstorm and develop innovative products.

• Assist in sending out market research and acquiring customer feedback on initial concepts.

• Review & complete full item setup in PLM.

• Review and analyze samples and provide constructive feedback to vendors.

• Lead prioritization of samples based on timeline.

• Handling packaging reviews for SKUs, product descriptions, UPCs, and content to maintain consistency and quality.

• Maintain product information, content attribution, spec sheets, and other data in PLM system.

• Be responsible for the tracking of PDPs pre-launch including status of image assets, descriptions, copy, size charts, submission of product attributes, and follow up with internal teams to ensure all pages are launch-ready.

• Organizing, tagging, labeling, and shipping samples for PR, photography, and video purposes.

• Proactively collect product information from vendors to prepare for marketing kick-offs.

• Assess customer reviews to ensure product integrity and identify areas for potential improvements.

• Coordinate product pages (PDPs), consumer insights, surveys, and provide feedback on improvement areas.

• Monitor recently launched products, identifying PDP improvement opportunities, and addressing customer reviews promptly.

• Run ad hoc reports using Excel. Knowledge of running SQL is a bonus.

What You'll Need:

• Creative, innovative, and critical thinker

• Completes time sensitive tasks with precision and urgency.

• Impeccable organization and attention to detail

• Exceptional communication and presentation abilities

• Proficiency in Excel (vlookups/pivots), knowledge of SQL, PLM is a plus.

• Initiative and dedication to process improvement

• Thrive in a fast-paced, self-starter environment

• Strong analytical and project management abilities

• Availability for night and weekend work due to global support

• On-site presence in our Plantation, FL office

Bonus:

• Experience in Softlines industry. Example: textile, fabrics, cut and sew, apparel, bedding.

• Understanding of product development life cycle flow

#LI-HYBRID

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com .

If you have a question regarding your application, please contact HR@chewy.com .

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