Job Summary:   Provide clerical support to Transportation staff. Provide customer service to both internal and external customers. This is a seasonal position and subject to layoff. This is an hourly, non exempt position that will work with direct and indirect supervision.

Essential Functions:    * Answer telephone and interact pleasantly and professionally with both internal and external customers to schedule their material delivery needs. * Assist and support Dispatchers to provide accurate and timely information relative to delivery needs and scheduling. * Provide clerical support to and data entry for Transportation staff. * Refer requests for special pricing to the appropriate sales person. * Perform weighmaster duties as assigned. * Exercise proper care and maintenance of company equipment. * Frequently work more than 40 hours per week and non traditional hours including night shift, Saturdays and occasionally Sundays. * Perform additional assignments per supervisor's direction.

Knowledge of: * State and Federal regulations regarding vehicle weights, rules of the road, and hours of service. * Local, state, and federal traffic laws. * GOH geographical territory. * Microsoft Office software.

Ability to: * Learn and follow GOH company policies and procedures. * Learn Command Alkon, Apex & associated vehicle tracking software. * Use computer and related office equipment. * Work in a professional manner in a high stress, fast paced environment. * Multi-task * Read and explain maps and directions. * Obtain weighmaster's license.

Qualifications:  * Demonstrate above average organizational, analytical and memory skills to effectively and efficiently handle multiple priorities with short deadlines. * Must have excellent interpersonal verbal and written communication skills. * Must have strong data entry, typing and computer skills. * Prefer a valid driver's license for state in which you reside with acceptable driving record per company minimum standards for drivers.

Education:  * High school diploma or equivalent required.

Experience:  * Previous customer service experience preferred. * Previous clerical experience preferred.

Required Training: * Command Alkon (as applicable) * Apex (as applicable) * Associated vehicle tracking software.

Physical Requirements: * Constant (67-100%) - Ability to sit for extended periods of time. * Constant (67-100%) - Ability to use hands/fingers for typing and filing. * Constant (67-100%) - Ability to use office equipment such as computers, copiers, telephones, etc. * Constant (67-100%) - Ability to read PC screens and read normal type sized print. * Frequently (34-66%) - Talk on telephone and hear telephone conversations. * Frequently (34-66%) - Ability to work long hours on varied shifts. * Occasionally (0-33%) - Bend, stoop, kneel to file. * Occasionally (0-33%) - Must be able to lift/carry up to 25 pounds.