This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2252262

Job Description

Job Title: Administrative Assistant

Classification:Full Time, Non-Exempt

Department:Operations

Reports to:Eastern Idaho Branch Manager

Location:Pocatello, ID

How to Apply:<https://idahofoodbank.org/about/employment/>

Job Summary:

Under the supervision of the Eastern Idaho Branch Manager, the Administrative Assistant will provide telephone and in-person customer service reception for The Idaho Foodbank and support services to the work of the Eastern Idaho Branch, including clerical and other administrative activities.

Knowledge, Skills and Abilities Required:

HS diploma or GED equivalent with 2 years of experience in the field or in related areas.

Excellent customer service and ability to work and communicate with people from all backgrounds.

Excellent verbal, written, and telephone communication skills.

Professional, positive, enthusiastic demeanor: flexible, proactive, confident, resourceful, and efficient.

High organizational skills and attention to detail.

Proven competencies in Microsoft Office products, including Internet, Word, Excel, Outlook, PowerPoint, and standard office equipment, including a multiline phone system.

Experience in data collection, entry, and analysis.

Ability to make presentations and develop reports that include data and technical information.

Must be a strong independent worker as well as be able to work as a partner of a team.

Willing to accept new responsibilities and assignments.

Commitment to a culture of diversity and equality and to the organizational mission to end hunger.

Flexible schedule and some weekends required.

Principle Duties and Responsibilities:

Greet the public in a professional manner with proper telephone etiquette and personal greetings; provide excellent customer service in representing The Idaho Foodbank as first point of contact.

Announce and direct visitors, clients, and guests.

Receive donations of food and money from walk-in donors.

Assure tidiness and professional appearance of desk area, lobby, conference room and other common areas.

Ensure knowledge of staff whereabouts and maintain accurate and complete sign-in/sign-out procedures for staff, vendors, and volunteers.

Distribute mail and assist with mail preparation and delivery.

Assist neighbors who need food assistance with Emergency Food Bags and community resources.

Commit to upholding policies, principles and best practices for food safety. Assist in verifying food safety standards are met for products and packaging materials through visual inspection, product handling and temperature monitoring when applicable.

Understand the personal responsibility to follow all safety policies and health rules, programs and procedures, to report all unsafe acts, environment or behaviors immediately and to always report safety issues, incidents or accidents immediately.

Ensure all required documentation necessary for compliance with occupational safety, food safety standards and regulatory requirements is complete, accurate and current.

Ensure cleaning records are accurate, complete and current.

Verify accuracy of inventory control by spot checking completed documents.

Maintain accurate, organized, and current files for all branch operations.

Prepare paperwork for mobile pantries quarterly and communicate changes due to holidays.

Complete monthly people served counts and reports for all mobile pantries in eastern Idaho.

Conduct, complete, and track annual Civil Rights training for mobile pantries and community partners.

Communicate reporting deadlines to community partners, mobile pantries, and schools in a clear, kind, and efficient manner.

Track reporting compliance for commu ity partners, mobile pantries, and schools.

Greet and check-in all volunteers and prepare them to perform their duties in accordance with The Idaho Foodbanks policies and procedures for food safety and occupational safety.

Ensure all volunteers wear the proper footwear and clothing for the repack activity being conducted and adhere to all Good Manufacturing Processes (GMPs) for food safety.

Order and maintain office, janitorial, and warehouse supplies.

Prepare all purchase requests for the branch.

Keep accurate information, calendars, databases, spreadsheets, etc. in the areas of assigned