Description We are offering a long-term contract employment opportunity for a Help Desk Analyst in Polkton, North Carolina. The role is within the tech industry, where you will be providing support for a canvas environment for faculty and staff, especially during the start and end of semesters. Your responsibilities will also include password management and other duties when not supporting the Canvas environment.

Responsibilities:

• Provide assistance in a Canvas environment for faculty and staff members, ensuring smooth operations during high-traffic periods such as the start and end of semesters.

• Manage password changes and security protocols to ensure data protection and system integrity.

• Utilize Android Development skills to troubleshoot and resolve issues related to mobile applications.

• Leverage Cisco Technologies to ensure efficient network operations and clear communication channels.

• Work with Citrix Technologies to facilitate remote access and virtualization solutions.

• Maintain and manage databases to ensure accurate and accessible data storage.

• Handle EO/IR systems to facilitate effective electronic and infrared operations.

• Utilize Active Directory for network management, including user authentication and access control.

• Provide support for Apple Devices, ensuring optimal performance and addressing any software or hardware issues.

• Perform Configuration Management tasks to maintain system security and performance standards.

• Handle Deployments, including software updates and system upgrades, to ensure the continuous improvement and efficiency of the system. Requirements • Must possess strong knowledge and experience with Android Development

• Proficiency in Cisco Technologies is required

• Demonstrated expertise in Citrix Technologies is necessary

• Must have a strong understanding and experience with Database systems

• Experience with EO/IR systems is mandatory

• Should possess strong knowledge of Active Directory

• Proficiency in handling and troubleshooting Apple Devices is required

• Must have experience with Computer Hardware

• Knowledge and experience in Configuration Management is necessary

• Experience with Deployments is a must-have. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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