Job Description:

Job Title: Program Coordinator

Location: Poplar Bluff, Missouri

Employment Type: Full-time

Job Summary:

Are you passionate about making a difference in people's lives? Join our team as a Program Coordinator and help shape the future of individuals with developmental disabilities. We're seeking a dedicated professional with strong organizational skills, empathy, and a commitment to excellence. Here are 5 reasons to apply:

• Meaningful work that directly impacts lives

• Opportunity to lead and develop a team

• Diverse responsibilities that keep you engaged

• Chance to foster community integration

• Potential for professional growth and development

As a Program Coordinator, you'll oversee and coordinate operations within designated service delivery areas, including in-home and community-based services. You'll play a crucial role in developing and implementing Individual Support Plans, ensuring high-quality care, and maintaining compliance with policies and procedures. Your leadership will be instrumental in guiding team members and promoting the well-being of the individuals we serve.

Poplar Bluff, Missouri offers a blend of small-town charm and modern amenities. Known as the "Gateway to the Ozarks," you'll enjoy scenic beauty, outdoor recreation, and a welcoming community. With a low cost of living and a variety of cultural attractions, Poplar Bluff provides an excellent quality of life for professionals and families alike.

The Program Coordinator position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Develop and coordinate Individual Support Plans (ISPs) with measurable outcomes

• Supervise and evaluate team members, ensuring proper training and implementation of care plans

• Monitor service quality through regular visits, audits, and reviews

• Manage budgets, track exceptions, and prepare variance reports for ISL programs

• Coordinate medical care and promote wellness for individuals served

• Facilitate community integration and natural support opportunities

• Maintain accurate and timely documentation in compliance with HIPAA regulations

• Conduct performance evaluations and provide leadership to direct support staff

• Ensure all team members maintain current training and certifications

• Collaborate with healthcare professionals to address medical needs and treatments

Education and/or Experience Qualifications:

• Bachelor's degree from an accredited college or university

• Relevant experience in the field of Developmental Disabilities can be substituted year for year for a degree

Additional Qualifications:

• Must have appropriate, reliable transportation with working air conditioning and heating

• Valid driver's license, proof of insurance, and clean driving record required

• Strong communication and interpersonal skills

• Proficiency in computer systems and documentation software

• Ability to work on-call according to the regional office schedule

• Physical ability to perform CPR, First Aid, and assist with client transfers as needed

• Demonstrated leadership and problem-solving skills

Keywords: program coordinator, developmental disabilities, individual support plan, team leadership, community integration, healthcare coordination, documentation management, policy compliance, direct support supervision, client advocacy

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Firefly is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees