Job Title: ReStore Assistant Manager

*Job Summary: *The ReStore Assistant Manager supports the ReStore Manager in overseeing daily operations, staff supervision, and ensuring a positive shopping environment. This role focuses on maintaining efficient store operations, managing inventory, providing excellent customer service, and driving sales and donations. The Assistant Manager will help lead the team, ensure smooth operations, and contribute to the success of Habitat for Humanity of Ottawa County's mission.

Key Responsibilities:

• *Operational Support: *Assist in the management of daily store operations, including sales, cash handling, inventory control, and merchandising. Act as Manager on Duty in the absence of the ReStore Manager to ensure seamless operations.
• *Staff and Volunteer Supervision: *Assist in recruiting, training, and scheduling staff and volunteers. Provide leadership and foster a positive, supportive, and compliant work environment.
• *Customer Service Excellence: *Deliver outstanding customer service by engaging with customers, addressing inquiries, resolving issues, and promoting Habitat's mission to both donors and shoppers.
• *Merchandising and Inventory Management: *Support efforts in merchandising, pricing, and product organization. Monitor inventory levels, process donations, and ensure all items meet quality standards to maintain a well-organized inventory flow.
• *Marketing and Outreach Support: *Collaborate with the ReStore Manager on marketing initiatives, including preparing items for social media promotion and supporting community engagement efforts to increase donations and sales.
• *Store Maintenance: *Ensure the store is clean, safe, and visually appealing. Coordinate necessary maintenance tasks and help maintain the overall store presentation.

Qualifications:

• *Education: *High school diploma or equivalent required; Associate's degree in business, management, or a related field preferred.
• *Experience: *Minimum of 2 years of experience in retail, customer service, or a similar environment, with prior leadership or supervisory experience preferred.
• *Communication and Customer Service Skills: *Strong verbal and written communication skills, with a proven ability to resolve issues and create a positive, customer-focused environment.
• *Technical Skills: *Proficient in basic computer applications, including Microsoft Office; experience with point-of-sale (POS) systems and inventory software is a plus.
• *Physical Stamina: *Ability to lift up to 75 lbs., perform physical tasks such as stocking, organizing, and merchandising, and stand for extended periods of time.
• *Leadership and Teamwork: *Demonstrated ability to lead, train, and motivate a team, with a focus on teamwork, collaboration, and maintaining a positive work environment.
• *Problem-Solving and Organization: *Strong organizational and time-management skills, with the ability to multitask and prioritize in a dynamic environment.
• *Commitment to Habitat's Mission: *Passion for Habitat for Humanity's mission, with a desire to contribute to the store's success and the broader impact of the organization.

Working Conditions:

• Full-time position, approximately 40 hours per week, with evening and weekend availability required.
• Frequent standing, walking, and physical tasks, including lifting and moving merchandise, organizing displays, and managing inventory.

Compensation:

Competitive wages