Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 55,000 staff across a network of more than 1000 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2020, Eurofins generatedtotal revenues of EUR 5.4billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description Perform both technical and personnel aspects of group operations; performing work within the department or other areas as required; act as a technical resource, trainer, and troubleshooter to specific department, make recommendations for operation and/or technical improvements; commute effectively within the group; coach and develop direct reports, plan and monitor workflow, monitor data and support departmental MOS; demonstrate and strengthen leadership qualities. Essential Duties and Responsibilities: * Applies GMP/GLP in all areas of responsibility, as appropriate * Demonstrates and promotes the company vision * Regular attendance and punctuality * Ensure that the quality policy program is understood, implemented, and maintained; identify, prevent, or correct any departures from the quality system * Develop and implement operational improvements * Supervise others in performing and meeting client's requirements * Coordinate workflow and perform daily monitoring to meet TAT * Conduct semi-annual performance reviews, interview applicants, keep training records up to date for assigned employees, evaluate succession plans in preparation for growth * Confront and address problems, concerns and performance issues * Foster motivation and morale * Support and promote company policies and procedures * Applies the highest quality standard in all areas of responsibility * Demonstrates strong client service skills, teamwork, and collaboration * Proactively plans and multitask to maximize productivity * Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration * Regular attendance and punctuality * Perform work for both routine and non-routine work as a specified by separateand applicable technical job description for individual * Coach, train, and develop others within the group with respect to their personal development and effective implementation of operational improvements * Coach and develop individual and team to maximize performance * Monitor and approve employee's time worked through time-entry system * Communicates effectively with client staff members * conducts all activities in a safe and efficient manner * Performs other duties as assigned * Continually evaluate system and processes to help improve overall productively and quality * Support writing investigations and strengthen technical writing skills * Monitor direct reports wor