administrative support representative.

• portland , oregon

• posted 6 days ago

job details

summary

• $20 - $22 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4605323

job details

We are seeking a motivated and detail-oriented Administrative Support Representative to join our dynamic team. In this role, you'll be responsible for providing front-line support to customers, carrier partners, and drivers, ensuring smooth communication and timely service. Your main duties will include answering phone calls and emails, assisting drivers with delivery locations, and maintaining accurate records of all interactions. You'll also handle customer and driver inquiries, resolve issues, and provide administrative support to the entire team. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. If you are someone who thrives on organization, problem-solving, and providing top-tier service, we'd love to hear from you! Reasonable accommodations are available for individuals with disabilities.

Join us and play a vital role in ensuring smooth delivery operations and exceptional customer service!

salary: $20 - $22 per hour

shift: First

work hours: 5:30 AM - 2 PM

education: High School

Responsibilities

1. Has a positive attitude and provides courteous, friendly service to all internal team member and external customers, by responding promptly and efficiently to inquiries and requests.

2. Be the front line of support for all customers, carrier providers and drivers, handling all inquiries to ensure we exceed expectations.

3. Maintain accurate records of customer, carrier provider and driver interactions, process accounts as needed.

4. Provides administrative support for entire team and carrier providers to ensure efficient dock operations.

5. Provide support to drivers and delivery locations to ensure on time deliveries.

6. Accurately receives, sorts, and provides appropriate paperwork to drivers in a timely manner.

7. Handle customer, carrier provider and driver complaints, provide appropriate solutions and alternatives within approved time limits; follow up to ensure resolutions.

8. Maintain general office files, including job files, carrier provider and driver files related to Lanter Delivery Systems dock operations.

9. Protects company assets and confidential information in accordance with company policies and procedures. Including, but not limited to, candidates, team members and proprietary company information.

The essential functions of this role include:

• working in a smoke free environment

• working in a non-temperature controlled environment

• working weekends

Skills

• Oral Communication

• Customer support

• Office Support

• Microsoft Office

• Sales Support

• Administrative Duties

• Scheduling Appointments

• Working Independently

• Filing

Qualifications

• Years of experience: 0 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

MV

marcellino vargas

• +1 503 620 6074 (tel:+1 503 620 6074)

• marcel.vargas@randstadusa.com