Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

A Brief Overview

Leads the front and back-end pharmacy departments, including Extemp, Pre-Pack, Picking, Staging, Automated Dispensing, Purchasing, Inventory, Returns/Credits, Order Entry, Medical Records, and Delivery. Establishes support for service priorities by ensuring workflow efficiencies to maintain deliverable accuracy and schedules.

What you will do

• Coordinates processes and assignments for supervisors and individual contributors to achieve the Operations OCR area's goals.

• Advises team on policies and procedures to ensure compliance and achievement of the organization's goals and objectives for Operations OCR.

• Develops strategy to ensure the accurate entry of prescriptions with patient payer information.

• Evaluates operating results with established objectives and recommends performance improvement opportunities.

• Controls payroll costs through analyzing allocation of resources and staffing needs.

• Generates and maintains communication throughout the organization.

• Conducts performance appraisals to provide employees with timely and constructive feedback.

• Manages operational aspects of the team (e.g., budget, performance, and compliance), and implements workforce and succession plans to meet business needs. A Brief Overview Leads the front and back-end pharmacy departments, including Extemp, Pre-Pack, Picking, Staging, Automated Dispensing, Purchasing, Inventory, Returns/Credits, Order Entry, Medical Records, and Delivery. Establishes support for service priorities by ensuring workflow efficiencies to maintain deliverable accuracy and schedules. What you will do

• Coordinates processes and assignments for supervisors and individual contributors to achieve the Operations OCR area's goals.

• Advises team on policies and procedures to ensure compliance and achievement of the organization's goals and objectives for Operations OCR.

• Develops strategy to ensure the accurate entry of prescriptions with patient payer information.

• Evaluates operating results with established objectives and recommends performance improvement opportunities.

• Controls payroll costs through analyzing allocation of resources and staffing needs.

• Generates and maintains communication throughout the organization.

• Conducts performance appraisals to provide employees with timely and constructive feedback.

• Manages operational aspects of the team (e.g., budget, performance, and compliance), and implements workforce and succession plans to meet business needs.

Required Qualifications

• Working knowledge of execution and delivery (planning, delivering, and supporting) skills

• Working knowledge of business intelligence

• Working knowledge of problem solving and decision making skills

• Adept at collaboration and teamwork

• Adept at growth mindset (agility and developing yourself and others) skills

Preferred Qualifications

Education

High School Diploma or equivalent

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 09/30/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.