Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Job Title

Quality Improvement Analyst II

Exemption Status

Exempt

Management Level

n/a

Direct Reports

n/a

Manager Title

QI Analytics Supervisor

Department

Informatics & Evaluation

Pay and Benefits

Estimated hiring range $88,430 - $108,080 /year, 5% bonus target, full benefits. www.careoregon.org/about-us/careers/benefits.

Posting Notes

This is a fully remote role, but you must reside in one of the listed 9 states.

Job Summary

This position performs data analysis and data visualization at an intermediate level. Essential responsibilities are aligned with practices and teams across one or more geographic areas, health benefits, and lines of business. This position spends substantial time working with a variety of healthcare data sets and will entail using a combination of evaluation, quality improvement methods, data analysis, and data visualization to meet defined clinical performance metrics, evaluate clinical programs and financing models (e.g., value-based payment models), and regulatory deliverables. This position integrates quality improvement) (QI) activities, processes, and projects with the CareOregon Quality Strategy and related regulatory and accreditation standards to promote compliance.

Essential Responsibilities

Data Analysis

• Perform ongoing synthesis and analysis of performance information.

• Conduct basic to advanced analysis of key metrics and program data to identify trends, make predictions, and calculate targets.

• Develop dashboards to provide visual assessment of metric performance and regulatory compliance.

• Using quality improvement and evaluation technical skills, evaluate line of business/regional priorities and develop strategic reporting systems for use at the staff, program manager, director, and senior leadership levels to assess the effect of key program and policy decisions.

• Provide strategic recommendations to leadership based on data and analysis.

• Present data in an effective and understandable way and assist others in understanding how data can be used to lead improvement.

• May provide guidance or expertise to less experienced analysts.

  Projects and Collaboration

• Participate on projects.

• Collaborate with internal and external stakeholders as needed.

• Participates in and may represent QI team or LOB on cross-departmental workgroups.

• Effectively communicate complex analyses to non-technical audiences.

  QI Technical Assistance and Regulatory Compliance

• Serve as subject matter expert on technical specifications of clinical measures; may serve as a resource on key data sets.

• Provide QI technical assistance on development and distribution of data.

• Present at internal/external workgroups and committees.

• Identify training needs around quality improvement and data.

• Develop, assess, and implement new QI and reporting systems.

• Create process documentation for QI activities.

• Coordinate regulatory deliverables and ensure timely submission; provide data/reports as needed.

• SME for key regulatory deliverables and facilitates process for setting priorities and executing on process.

• Serve as QI contact to OHA or CMS for regulatory meetings/deliverables.

  Organizational Responsibilities

• Perform work in alignment with the organization’s mission, vision and values.

• Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.

• Strive to meet annual business goals in support of the organization’s strategic goals.

• Adhere to the organization’s policies, procedures and other relevant compliance needs.

• Perform other duties as needed.

  Experience and/or Education

  Required

• Minimum 4 years’ experience with data analytics and data visualization (coding and dashboard creation) with a strong focus on quality improvement or regulatory reporting, including minimum 2 years experience in a health-related field

  OR

• Bachelor’s degree in science, technology, engineering, math, or health-related field with minimum 3 years’ experience in data analytics and data visualization (coding and dashboard creation) with a strong focus on quality improvement or regulatory reporting

  OR

  Master’s degree in science, technology, engineering, math, or health-related field with minimum 2 years’ experience in data analytics and data visualization (coding and dashboard creation) with a strong focus on quality improvement or regulatory reporting, including minimum 1 year experience in a health-related field

  Preferred

• Experience with Snowflake, Databricks, SQL, and/or Tableau

  Knowledge, Skills and Abilities Required

  Knowledge

• Strong understanding of data quality, data analytics, and data visualization principles

• Knowledge of program evaluation methodologies and analytic strategies

• Knowledge of healthcare quality metrics (e.g. CCO incentive measures, Medicare Stars measures, HEDIS or other measure sets)

• Knowledge of population health, quality of care concepts and methodologies, and FQHCs, as well as concepts of community health and social determinants of health

• Working knowledge of health equity, inclusion and diversity frameworks and how to apply them to data analytics

  Skills and Abilities

• Strong understanding of dashboard building for data storytelling and visualization

• Strong SQL understanding and experience working with large relational databases and platforms

• Advanced proficiency with computer software programs, e.g. MS Outlook, Word, and PowerPoint

• Advanced proficiency with MS Excel and skills with large administrative database reporting functions and/or relational databases

• Strategic thinker with ability to gather and analyze data, assess effectiveness of healthcare systems and work with system partners to develop, implement and evaluate Triple Aim improvement strategies

• Understanding and ability to facilitate integration of clinical QI models and methods into existing programs

• Strong interpersonal skills

• Excellent communications skills to include: verbal, written, presentations, meeting facilitation and reports, specifically including the ability to present statistical and technical data in a clear and understandable manner utilizing appropriate visual aids and effectively facilitate and coordinate the work of a workgroup (including internal and external members) engaged in quality improvement activities

• Ability to interface with and assist external stakeholders (providers, OHA staff, etc.)

• Accountable, self-starter, able to work in a fast-paced environment

• Possess a high degree of initiative and motivation along with the ability to effectively collaborate and plan with coworkers and others

• Must be able to function under potentially tight timelines

• Ability to accept direction and feedback, as well as tolerate and manage stress

• Ability to work effectively with diverse individuals and groups

• Ability to learn, focus, understand, and evaluate information and determine appropriate actions

• Ability to accept direction and feedback, as well as tolerate and manage stress

• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day

• Ability to hear and speak clearly for at least 3-6 hours/day

  Working Conditions

  Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure

  Member/Patient Facing: ☒ No ☐ Telephonic ☐ In Person

  Hazards: May include, but not limited to, physical and ergonomic hazards.

  Equipment: General office equipment

  Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.

#MULTI

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply.

We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Visa sponsorship is not available at this time.