Overview

The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions will be the RAM’s responsibility as well. As a leader, the RAM will be required to give dynamic client presentations and updates. 

Salary Range: $77,770-111,100

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Essential Functions:

• Partnering, consulting, advocate, and communicating with key existing client management and internal stakeholders

• Identifying, planning, and executing growth strategies and tactics for existing clients.

• Assist in the retention/re-bid RFP process with current customers.

• Support and assist operations with tracking and recording all escalations within our existing client base.

• Account visitation with operations to identify additional opportunities.

• Presenting information to the client during key meetings and reviews. Facilitate the QBR/CBR process with operations.

• Facilitate internal growth through cross selling and expansion.

• Possess knowledge of ABM full suite of services and capabilities to ensure we are enabling awareness to our customers.

• Expected to meet and exceed fiscal quota.

   

Required Skills:

• Ability to communicate and present effectively to all levels including executive.

• Ability to present to groups.

• Strong knowledge and experience in account management within the facilities services industry.

• Successful track record in selling and/or growing large, complex accounts required.

• Build relationships with existing clients to maintain present sales and to facilitate add-on business and services.

• Represent Company at local or regional conferences or at National meetings and trade organizations.

• Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area.

• Proficient in Microsoft Office or related software

• Knowledge of assigned territories

Minimum Requirements

• Minimum of 5 years of relevant professional experience.

• Bachelor’s degree preferred or equivalent level of professional experience.

• Minimum of 4 years of major account experience.

• Minimum of 2 years of experience in the services sector.

• Ability to travel up to 50%

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

REQNUMBER: 99491

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.