About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen is a leading technology company dedicated to igniting business growth by connecting people, data and apps - quickly, securely and effortlessly. We are seeking a dynamic Sales Enablement Program Manager to join our team and drive our sales team's success through strategic enablement initiatives.

Location

Work From Home - Any State

The Main Responsibilities

• Develop and implement a comprehensive sales enablement strategy to enhance the productivity and effectiveness of sales/customer success organizations.

• Manage and maintain a dynamic sales playbook outlining best practices, processes, and tools.

• Influence onboarding and continuous training programs for sales and customer success, ensuring they have the necessary skills and knowledge.

• Collaborate with product marketing teams to develop and manage sales content.

• Optimize sales tools and processes to improve efficiency and effectiveness.

• Monitor and analyze sales performance, adjusting strategies as needed to achieve targets.

• Foster strong communication and collaboration between leaders, sales, customer success, marketing, and product teams.

• Provide coaching and mentorship to sales/customer success team members, helping them reach their full potential.

• Ensure alignment of sales/customer success strategies with customer needs and market trends.

• Regularly collect, prepare and deliver metrics on projects and programs assigned as a part of your role.

What We Look For in a Candidate

• Proven experience in sales enablement, sales management, or a related field.

• Strong business acumen with a deep understanding of sales processes and strategies.

• Excellent communication and interpersonal skills, with the ability to teach and mentor effectively.

• Technology-savvy, with experience in connecting enterprise customer business strategies to technology needs/outcomes

• A track record of successful sales/customer success performance and team leadership.

• Experienced in MS Office, Sharepoint, MS Teams, Salesforce, and other commonly used enterprise software.

• Ability to analyze data and make data-driven decisions to improve sales outcomes.

• Bachelor's degree in Business, Marketing, or a related field; an MBA is preferred.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$103,711.00 - $138,281.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$108,896.00 - $145,195.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$114,082.00 - $152,109.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

• Bonus Structure

Requisition #: 336373

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

01/31/2025