A  Student Account Specialist (3/4-time) is needed for an employer in Provo, UT

*This is a one-year temporary position. *

Student Accounts Specialist (3/4-time)

Are you committed to delivering exceptional service while maintaining financial accuracy? Do you excel in a fast-paced environment where attention to detail and effective communication are paramount? If so, we invite you to be a part of our Student Financials Office team!

In this temporary position (approximately one year) as a Student Accounts Specialist, you'll play a vital role in supporting our students and their families, ensuring they receive the necessary assistance to meet their academic objectives. Working closely with the Student Accounts Manager, you will contribute to smooth operations and student satisfaction.

In addition to accurate billing, comprehensive account analysis, and clear communication regarding student and employee accounts, this position will also assist in managing certain collection processes. 

We welcome you to apply now and start your temporary position with us, becoming a valued member of our team.

*What you'll do in this position: *

• Assist the Student Accounts Manager in managing financial transactions associated with student and employee accounts. 
• Serve as the main point of contact for inquiries regarding 529 education savings plans.  
• Work closely with students who have taken out short-term loans, offering guidance and ensuring timely payment by the semester's due date.
• Oversee the collections process for accounts that are 60-90 days overdue, delivering exceptional customer service and addressing concerns and inquiries with utmost care and professionalism.
• Manage the monthly billing statement process for accounts that are delinquent.
• Provide backup support to student employees with tasks like returned payments, refunds, and statements.

What qualifies you for this role:

Required

• A firm commitment to the mission of BYU 
• Associate's degree in a business or related field plus one year of experience or the equivalent combination of education and experience.
• Strong attention to detail and analytical skills.
• Excellent communication skills, both written and verbal, enabling you to interact effectively.
• Basic understanding in Microsoft Office (Excel and Word).   

What we offer in return:

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits after two years
• Access to athletic facilities
• Access to the library
• Free on-campus parking
• Free UTA passes for employee, spouse, and qualified dependents

• Discounts at the BYU Store and for many events at BYU

   

   

Employee Class: 3/4 Time (28 hour) Work Location: Provo Campus

Environment: General office or other equivalently good environment

Physical Exam Required: N Physical Exam Details: N/A

Desired Start Date: *As soon as possible *Job Close Date: 07/08/2024

Pay Level: 47 Approximate Starting Salary: $17.75/hour to $22.50/hour (DOE)

Documents Required at time of Application: Required: Resume, Cover Letter Optional: Letter of Recommendation 1