Colorado State Director of PACK Center in Pueblo, Colorado
Director of PACK Center
Director of PACK Center
$66,000.00 - $89,000.00 Annually
Colorado State University Pueblo
Determined by Position
Primary Physical Work Address
2200 Bonforte Boulevard Pueblo, CO 81001
Exempt; position is not eligible for overtime compensation.
The Professional Academic and Career Knowledge (PACK) Center is part of the Division of Academic Affairs lead by the Provost. The Office of the Provost is responsible for ensuring the quality of student learning by overseeing the curriculum, supporting student success, and leading new initiatives in higher education.
The PACK Center provides undergraduate advising and career services to ensure students’ smooth transition to the University and to support student retention, academic success, persistence and career exploration and preparation. The Center works to enhance student development and success through success coaching, career exploration, referrals, and coordinating support with academic programs, tutoring, enrollment management, and student affairs units. This supports the overall mission of the institution, including our Hispanic-Serving Institution status and our commitment to an environment that is welcoming, accessible, supportive, and inclusive for all students. The PACK Center includes the Career Center which is the leading resource for student and alumni career and professional development, providing students and graduates with opportunities to develop their own clear career objective, obtain relevant work experiences, and learn the skills necessary to conduct a successful self-directed job search.
Description of Job
The Director of PACK Center provides visionary strategic and operational leadership and accountability for delivery of high-quality and high impact advising and career services to ensure students’ smooth transition to the University by leading collaborations in enrollment, retention, and persistence. The Director leads Pack Center staff in supporting students with inclusive, proactive and wraparound support to complete their academic and career goals. This includes effective collaboration and cross-functional guidance with Student Affairs and Academic Affairs. The Director must be a visionary leader able to assess services and to develop and implement a strategic plan that creatively expands services while supporting existing programs in advising, academic success, student support, career planning and professional development, internship development, and graduate school preparation.
The Director supervises Advising and Career Services staff in assessment, planning, implementation and administration of comprehensive student advising as well as career development programs for students and alumni.
The Director is expected to oversee development, enhancement, and maintenance of partnerships with major employers in the State of Colorado, specifically, in the South-East Region in order to facilitate internship and career opportunities for Colorado State University Pueblo students and alumni.
Lead PACK Center advising and success coaching
Implement, coordinate, and assess advising/success coaching initiatives and policies for all CSU Pueblo undergraduate students, including onboarding, intake advising, and continuing student advising according to university models.
Prepare and disseminate institutional policies, procedures, and guidelines on advising to advisors, and provide advice and assistance to faculty and staff on advising matters.
Implement and coordinate career services initiatives to support student exploration and preparation for gainful employment, including oversight of career-related professional development and events, both virtually and in person.
Exercises leadership in achieving optimal organizational efficiency and effectiveness, including implementing initiatives to improve work processes and enhance systems and staff performance.
Keep abreast of current developments in the fields of Advising and Career Services. This includes a solid understanding of current career management technology platforms and consideration of new technologies and platforms.
Supervise PACK Center team leads
Provide direct supervision to PACK Center student success coaches and team leads, including the administrative assistant, Career Center assistant director, Internship Coordinator, Retention Coordinator, and COSI grant coordinator. This includes staff training and providing a second level of oversight for grant programs, ensuring compliance with federal and state regulations and implementation of grant requirements.
Coordinate with campus units for student success
Implement overall vision for CSU Pueblo’s persistence and advising programs and career services, including the evaluation of efforts and instigation of change as needed. This includes developing and implementing strategies for maximizing the effectiveness of facilitating collaboration among all PACK Center programs, student support units, academic departments and with the other entities on campus.
Support university retention, persistence and completion initiatives
Support and assist in division and university-level enrollment, retention, persistence and completion initiatives, and career services including the alignment of unit goals and work with division and institution strategies.
Supervise and participate in the preparation of grant proposals that renew existing grants and pursue new grant opportunities related to college access and student success. This includes ensuring compliance with federal and state regulations and implementation of grant requirements.
Serve on university committees as requested and attend professional development conferences and training. Other duties as assigned.
$66,000 - $89,000 annually
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Bachelor’s degree from a regionally accredited college or university
Experience in a position requiring excellent interpersonal and communication skills, organizational skills, ability to relate to and mentor students, and attention to detail.
Experience working or engaging in a fast-paced environment.
Experience in a position or activity that required proficient computer skills, including Microsoft Word, PowerPoint, and Excel.
Two (2) or more years of experience providing academic advising in a higher education setting.
Experience with program assessment and reporting.
Experience establishing effective working relationships with persons within and external to the organization.
Experience in a position requiring knowledge of a variety of interest inventories and career assessments.
Experience with the Family Educational Rights and Privacy Act OR applicable combination of education and/or experience that demonstrates the ability to perform the essential functions of the position.
Master’s degree from a regionally accredited college or university.
Experience working successfully in a team environment and with a diverse population of students and colleagues.
Experience in leading advising or career services efforts, developing training materials and delivering training.
Experience compiling and reporting data.
Experience working with Starfish or other retention/advising software.
Experience working with high school or college students.
Experience in HigherEd career advising.
Working knowledge of Handshake.
All interested candidates must apply through the online application system. No other format of application materials will be accepted.
Applicants must attach the following documents, in order to be considered for this position:
a letter of intent (cover letter)
a current resume or CV
unofficial or official transcripts showing required degree conferred
Additionally, applicants must include current contact information for three professional references, either within the online application or as an attachment.
Applications submitted without the required attachments/information above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.
This posting will remain open until the position is filled. Early submission of applications is encouraged; applications received by 5:00 p.m. on Monday, December 11th, 2023, will receive full consideration.
About Colorado State University Pueblo
Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students. CSU Pueblo provides relevant professional coursework and superior instruction with a small student-to-faculty ratio for an ever-changing global economy. Students can choose from 35 undergraduate programs with 81 fields of study in the College of Science, Technology, Engineering and Mathematics; the Hasan School of Business; the College of Humanities, Arts and Social Sciences; and the College of Health, Education, and Nursing; and 13 graduate programs.
CSU Pueblo is dedicated to interdisciplinary learning and entrepreneurship that elevates our people and our community, creates educational opportunities, fosters unique collaborations, and supports inclusion, access, and affordability as a gateway to the world. CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU Pueblo a Hispanic Serving Institution. Besides reflecting our commitment to serve this critically important and rapidly growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.
Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of STEM houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report. CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.
At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience. Competing at the NCAA Division II level, CSU Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.
Colorado State University Pueblo offers a comprehensive benefits package including:
Medical Insurance and Prescription Drugs
Flexible Benefit Plan
Basic Term Life Insurance
Voluntary Term Life and AD&D Insurance
Long-Term Disability Insurance
Employee Assistance Plan (EAP)
Travel Accident Insurance
Voluntary Critical Illness and Accident Insurance
Wellness Incentive Program
Annual & Sick Leave
About Pueblo, Colorado
The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year-round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west. The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.
CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.
The University reserves the right to check additional references, with prior notification given to the candidate.
Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.
It is the policy of Colorado State University Pueblo to provide reasonable accommodations for employees and applicants with disabilities. If you need accommodations, please contact the Office of Human Resources& Institutional Equity at (719) 549-2441 or email@example.com.
In compliance with the Clery Act of 1990, the University's annual security report is available at: https://www.csupueblo.edu/campus-safety.
Colorado State University Pueblo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices.