Early Engagement Coordinator (ASAP Program Coordinator)

POSITION DETAILS

Reporting to the Associate Director of ASAP or her designee, the Early Engagement Coordinator (EEC) will play a key role in connecting students to the ASAP community and will contribute to ASAP’s missions of student retention and success. The Early Engagement Coordinator will be working in a team with the Early Engagement Specialist (EES) to provide a range of services to vulnerable populations of students to promote academic, professional, and personal development. The Early Engagement Team will be focused on enhancing the student experience, success and retention of student groups such as those in foster care, those on probation or academically adrift, first-generation students, adult learners, etc. In addition, the Early Engagement Coordinator will increase opportunities for community engagement by fostering a supportive, positive and impactful environment while promoting peer connection and student support services on and off campus. This role will be responsible for identifying ASAP students’ areas of need to provide comprehensive support and connection to campus resources. Additionally, the EEC will handle financial aid-related tasks, such as outreach to students and working on financial aid files, in collaboration with Financial Aid Specialists. This teamwork ensures that students receive the necessary support and resources to succeed academically and personally.

CUNY is an equal opportunity employer, is committed to increasing the diversity of its workforce and is dedicated to recruiting and retaining professionals who share the College's commitment to equity. It welcomes nominations of, and applications from members of protected groups including minorities, women, veterans and individuals with disabilities, as well as others who would bring additional perspectives to the university’s mission. Candidates with demonstrated commitment to diversity and inclusiveness through their research, teaching and/or service are also encouraged to apply. One of Queensborough Community College’s greatest strengths, and a necessary element of excellence, is the diversity of our community. We strive to attract and nurture a talented and diverse faculty and staff that proudly reflect the unique character of the local Queens community, the most diverse county in the United States.

In addition to the CUNY Title Overview duties, essential responsibilities include:

-Carry out engagement and re-engagement activities to support student success and assist program in meeting retention benchmarks

-Daily active student outreach via phone and email

-Connect new and continuing ASAP students to campus resources and engagement opportunities

-Co-facilitate training and provide resources on topics related to student engagement to ASAP staff members

-Facilitate workshops on student engagement topics, including but not limited to: Co-Curricular Involvement, Time Management, Study Skills, Learning Styles, Financial Aid, Stress Management and Test Anxiety, Foster Care Initiative (FCI), registration process, growth mindset etc.

-Collaborate with all ASAP peer groups (SI, Peer Mentoring, Student Ambassadors, FCI liaison) to ensure comprehensive programming

-Provide tailored support and outreach to various student populations

-Participate in the planning and execution of ASAP departmental events

-Maintain up to date student records and track data on programming and outcomes

-Other duties as assigned

-Some evening and weekends may be required

QUALIFICATIONS

Bachelor's degree required.

PREFERRED QUALIFICATIONS

-Experience in higher education or working with college students strongly preferred

-Familiarity with mental health and social services resources in NYC

-A strong understanding of the needs of a diverse student population

-Experience developing, organizing and delivering presentations to students and staff

-Strong interpersonal and communication skills

-Experience communicating program requirements effectively to students, and building rapport with students, staff, and faculty

-Proficiency in Microsoft Office, CUNYFirst/Peoplesoft and the ability to learn new systems as needed

CUNY TITLE OVERVIEW

Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at www.cuny.edu/ASAP.

The ASAP Program Coordinator provides basic operational and analytical support related to a College's ASAP program.

• Monitors and maintains student enrollment and information databases; collects and maintains statistical data

• Prepares reports and surveys using student information and enrollment data

• Collects information to evaluate program/event success and reports results

• Serves as liaison to various College offices to ensure smooth operations and verification of student information

• Creates and distributes marketing and promotional and event materials for ASAP programming

• Assists with the coordination and execution of student activities, workshops, meetings and special events

• Performs related duties as assigned

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary range - $54,268 - $ 60,394.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

IMPORTANTNOTICE:

HealthPlanCoverageforEmployeesHiredonorafterOctober1,2022City of New Yorkemployees andemployeesofParticipatingEmployers andtheireligible dependents hired on or after October 1, 2022 will only be eligible to enroll in the EmblemHealth HIP HMO Preferred Plan and must remain in the HIP HMO Preferred Plan for the first year (365 days) ofemployment.

After365daysofemployment,theemployeewillhavetheoptionofeitherremainingintheHIP HMO Preferred Plan or selecting a different health plan within 30 days before the end of the 365th day period.

Ifanewhealthplanisselected,thenewplanwillbeeffectiveonthe366thday.

Only after the 365th day can the employee participate in any Annual Fall Transfer Period. An employee who needs to request an exemption from the required enrollment in the HIP HMO PreferredPlancandosobysubmittingaHIPHMOOpt-OutRequestFormtoEmblemHealth.An employee,oreligible dependent, mustmeet certain criteria and the requestmust be approved by EmblemHealth before the exemption is granted. The HIP HMO Opt-Out Request Form and HIP service area are available on the EmblemHealth website.

HOW TO APPLY

Candidates must provide a resume and cover letter.

CLOSING DATE

October 19, 2024.

Review of resumes to begin immediately.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

29042

Location

Queensborough CC