JOB REQUIREMENTS: Requisition ID:848802 Store #:000781 LensCrafters Position:Part-Time Total Rewards:Benefits/Incentive Information At LensCrafters, we\'re passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you\'ll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career. LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years. GENERAL FUNCTION The Optometric Technician creates exceptional value in the lives of our patients by delivering the LensCrafters Experience. Ensure all patients receive the highest quality Optometric care. Deliver the store\'s key performance indicators by ensuring flawless execution of the patient experience/behaviors during and after the exam process and seamlessly link the doctor and retail functions together. MAJOR DUTIES AND RESPONSIBILITIES Display a professional image, greet patients promptly with a smile Promptly answer the telephone in a friendly and courteous manner Perform a variety of tasks to assist the optometrist in eye examinations. Tasks include privately obtaining medical history and preparation of patient for examination. Think out loud, asking open ended questions around the what, why and relevance to patient. Perform tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame Attentive to details; review prescriptions and/or patient information carefully; identify special needs; consult with Optician, Managing Doctor or Retail Management when necessary Show patience and courtesy to indecisive or difficult customers/patients Perform work accurately and thoroughly despite time pressure and patient volume Identify situations involving unsatisfied patients and act quickly for effective resolution Demonstrate knowledge of appointment book/scheduling procedures and computer operation/procedures Handle and file all patient records in an organized and efficient manner in accordance with HIPAA Support retention and... For full info follow application link. We are an Equal Opportunity Employer. ?All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E3537ECF61004AD8