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NCSU/Campus Enterprises Facilities Enhancement Technician in Raleigh, North Carolina

Work Schedule:

3:30 pm - 11 pm, Wednesday - Sunday; ability to adjust schedule if needed to meet the business needs of the department. Work schedule may include nights, weekends and holidays. May be required to work some overtime.

About the Department

NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. We also offer great benefits for SHRA permanent positions, including tuition reimbursement at any university in the UNC system, healthcare, vacation, holiday and sick leave, paid parental leave, retirement and more. You can even join the NC State Wellness and Recreation Center and receive discounted meals on campus.

Campus Enterprises is NC State Universitys division of retail and hospitality organizations NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

The NC State Student Centers provide a clean, safe, and welcoming environment for the NC State community with a professional and collaborative staff. In support of the universitys educational mission, the Student Centers will provide high-quality support to events and activities that will enrich the student experience, provide added value to the University, and increase efficiency in university operations. Through formal and informal experiences, the NC State Students Centers serve as a cornerstone for student growth, learning, and involvement, including an environment prioritizing students leading operations.

For more information about why you should consider working for Campus Enterprises at NC State, visit our website at https://campusenterprises.ncsu.edu/dept/hr/opportunities/permanent-opportunities/

Essential Job Duties

  • This positions overall function is utilizing a standard cleaning assignment to clean and sanitize an area within a building.
  • This position is also responsible for reporting discrepancies found within the building in addition to responding to emergencies and inclement weather.
  • The position will use standard housekeeping equipment, tools, and supplies to accomplish basic cleaning tasks such as vacuuming, mopping, scrubbing, dusting, disinfecting, and replenishing, to complete assigned job responsibilities and job tasks.
  • Other Responsibilities
  • Model the Divisions mission and values and foster a positive, cohesive workplace and congeniality among co-workers.
  • Understand the goals and culture of the organization, and understand how employees work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
  • Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
  • Perform other duties as assigned based on needs of the business.

Minimum Experience/Education

  • Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.
  • Special certification may be required for some of these positions.

Other Required Qualifications

  • Experience working in fast paced environment.
  • Excellence in completing all tasks and performance goals.
  • Follow written and verbal instructions.
  • Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations, to team and customers.
  • Strong written and verbal communication skills to ef ectively communicate with customers, peers and supervisors.
  • Knowledge of cleaning and sanitation procedures and best business practices in the housekeeping industry.
  • Working knowledge of operating standard housekeeping equipment, such as vacuums, to accomplish assigned tasks.
  • Requires bending, twisting, pulling and pushing.
  • Must be able to lift a minimum of 60 pounds frequently and 90 pounds occasionally, with or without reasonable accommodation.
  • Follow all safety procedures and protocols; incumbent will routinely handle cleaning equipment and chemicals.
  • Ability to use or learn to use email.

Preferred Qualifications

  • Experience performing housekeeping duties in a university or commercial environment.

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal and sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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