Work Schedule:40 hours per week 4 PM - 12:30 AM; work hours may vary based on business needs; work schedule may include nights, weekends and holidays. May be required to work some overtime. Shift premium available

About the Department

+-----------------------------------------------------------------------+ | NC State was named a great place to work in the 2022Forbesannual | | survey as the best large employer in North Carolina.NC State | | embodies a culture that values collaboration, creativity, innovation, | | and teamwork. We provide a team-oriented culture, work/life balance, | | and work that makes a difference in our community, the state, and | | beyond. We also offer great benefits forSHRApermanent positions, | | including tuition reimbursement at any university in theUNCsystem, | | healthcare, vacation, holiday and sick leave, paid parental leave, | | retirement and more. You can even join the NC State Wellness and | | Recreation Center and receive discounted meals on campus. | | | | Campus Enterprises is NC State University's division of retail and | | hospitality organizations NC State Dining, NC State Stores, Lonnie | | Poole Golf Course, NC State Student Centers (Witherspoon and Talley), | | and the One Card Office. Each department is dedicated to providing | | service excellence, value and enrichment of the student experience in | | support of academic success. | | | | NC State Dining provides campus wide food services to students, | | staff, and faculty on the North Carolina State University Campus. NC | | State Dining operates 11 cafes, 3 food courts and 6 dining halls, 3 | | markets, 2 restaurants, vending, a nutritional counseling service, | | and a catering department. The department employs approximately 1000 | | temporary and student employees and approximately 165 permanent | | EHRAandSHRAemployees. For more information about why you should | | consider working for Campus Enterprises at NC State, visit our | | website at | | https://campusenterprises.ncsu.edu/dept/hr/opp | | ortunities/permanent-opportunities/{target="_blank"} | +-----------------------------------------------------------------------+ | Essential Job Duties | | | | - This position will supervise the daily management of a coffee | | shop or cafe/market on the NC State University campus. | | - Must be committed philosophically and operationally, to | | delivering high quality services in an efficient manner, while | | being sensitive to the service needs of NC State University. | | - This position will ensure all brand related standards of | | excellent customer service and food and drink quality are being | | met, while maintaining all policies and procedures. | | - This is a working supervisory position and all supervisors are | | required to be leading service during peak periods. | | | | | | | | | | | | | | | | This posting is for a vacancy at Talley Market in the Talley | | Student Union | | | | | +-----------------------------------------------------------------------+ | Other Responsibilities | | | | - Model the Division's mission and values, introduce the | | Division's mission and values to the employees, and foster a | | positive, cohesive workplace and congeniality among co-workers. | | - Understand the goals and culture of the organization, and | | understand how employees' work activities, teamwork, and | | customer service impact clients. Work with your supervisor and | | colleagues to understand these goals and the culture. | | - Adhere to all University policies, procedures, and regulations, | | and Division standard operating practices and protocols. | | - Due to operational needs of the NC State Dining department, an | | employee may be assigned to work in any NC State Dining | | department including, but not limited to special events. | | - Perform other duties as assigned to ensure NC State Dining | | business needs are met. | +-----------------------------------------------------------------------+

Minimum Experience/Education: High School diploma or equivalency and one year of experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience.

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Other Required Qualifications

• Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors; and professionally communicate with multiple levels of employees within the University.
• Ability to work in a fast-paced environment.
• Must follow written and/or verbal instructions, and excellence in completing all tasks.
• Knowledge of equipment, cooking methods, measurements, food safety and proper sanitation guideline.
• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
• Ability to use or learn to use email and use a PC and MS Office Suite (or similar) proficiently.
• Requires bending, twisting, pulling and pushing. Because of the nature of food service operations and working in a kitchen, you must be able to work in extremely hot and cold conditions.
• Must be able to lift 30 pounds above head and up to 60 pounds on rare occasions, with or without reasonable accommodation.

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