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Southern Outdoor Restoration LLC Human Resources Coordinator/ HR Administrative role in Raleigh, North Carolina

The HR Administrative Coordinator is an integral team member who owns recruiting, onboarding, and HR administrative operations for the Company in collaboration with the VP of Human Resources. The HR team serves the whole company - North Raleigh, South Raleigh, Charlotte, and future branches. This role is 100% based in-office in North Raleigh.

We are:

A service business that has grown quickly through great hiring, excellent service, and word-of-mouth. We bring tech-savvy service to a field where that is rare, and our clients rely on it and love us for it. We provide exterior property maintenance services to HOAs and Apartment Communities as well as Office Buildings and Retail Shopping Centers, mainly pressure washing, gutter cleaning, window cleaning, and specialty cleanings.

We commit to providing employment opportunities to highly skilled and motivated candidates so that their work at SOR can be a career, not just a job. This position has growth possibilities built into it, and we seek a candidate who is willing to learn and grow through on-the-job training, mentorship, and outside educational opportunities.

You are:

A motivated individual with some education and/or real-world experience under your belt. You’re ready to fully own the role, including learning what we do and how we do it, so you have the context needed to help us demonstrate our value and continue our growth. You’re eager for a small business environment that allows you to wear several hats and see your work creating tangible value for your colleagues and the company. You're interested in the growth and leadership path this job holds, all toward the possible higher level Human Resources tasks and titles, like Employee Experience Manager or deeper dives into recruiting and talent options. A growing and successful company means our team members have multiple options for the future.

Our ideal candidate is:

  • Organized with a high attention to detail.

  • Ethical: you earn the trust we place in you. You choose to do the right thing and are honest above all else. You are trusted with confidential data and handle your responsibility appropriately.

  • A people person who can get to know our great team - our team supports all other teams in the company!

  • Someone with strong administrative skills who values speed and accuracy, especially in their written communication.

  • Independent: Once you get a little context and direction, you can take it from there and make it happen.

  • Reliable: You do what you say you will.

  • An excellent communicator: a person with finely honed communication skills – in person, on the phone, via email, or within your work products.

  • A person who takes pride in their workmanship and has a willingness to learn and improve (no matter how experienced, smart, or successful you are).

  • Someone with a desire to be part of a winning team!

    Optional / beneficial experience:

  • Experience in any of the following:

  • HRIS systems like BambooHR

  • Human Resources skills or experience in any aspect of HR:

  • recruiting/ interviewing/ screening

  • onboarding/ orientation/ training/ I-9/ e-Verify

  • DEI/ employee experience/ FMLA/ ADA

  • Benefits/ Employee Navigator/ health insurance administration

  • Compliance/ HR law

  • Excel/ reporting/ PowerPoint

    Additional Requirements:

    North Carolina Driver's License

    Good driving record with 3+ years of experience (so that we can add you to our insurance policies)

    Ability to become a North Carolina Notary Public

    Example HR Admin duties:

  • Quickly responding to emails, calls, and texts so our employees and clients quickly get routed to the resources and answers they need to be productive

  • Sitting in on meetings and activities of other teams until you learn the ins and outs of our Company - only then will you be able to effectively recruit or onboard new employees, as you'll have a deep knowledge of what the work and culture are, so you can accurately communicate that to candidates.

  • Taking classes or attending conferences to learn the ins and outs of recruiting and pre-screening candidates

  • Appropriately handling confidential documents such as background checks, W2s, or health insurance documentation and ensuring nothing is misfiled or inappropriately disclosed

  • Becoming an expert in utilizing our platforms, especially BambooHR and GSuite

  • Putting your organizational and administrative skills to work to efficiently support the Operations Team in reporting on their most important KPIs

    Compensation & Benefits

  • Salary (paid weekly every Friday)

  • Company-provided MacBook laptop

  • 401K with matching available on day 60

  • Subsidized BCBS Health Insurance policies – two quality options that are affordable on day 60

  • Supplemental insurance available (dental, vision, disability, etc.) on day 60

  • Paid Time Off (PTO)

  • Company Holidays

  • Additional PTO can be earned by volunteering in the community

  • Opportunities to grow: classes, certifications, additional responsibilities and influence

  • A well-functioning team of motivated, intelligent, caring co-workers

  • Working with a high-growth small business that allows flexibility and growth – new opportunities to allow outstanding employees to grow into new roles and focus areas

    SOR is an equal opportunity employer and adheres to all applicable federal, state, and local laws and regulations.

    This role requires submission of the following. All other items are optional. Show us why you’re the best choice for this role!

  • Resume

  • Reference list

  • Salary requirement

  • Driver's license screen prior to offer

    HR COORDINATOR/ RECRUITER - JOB SUMMARY/ MAIN TASKS

    Internal Operations & Administration

    HRIS maintenance (PTO, etc.)

    Own and administer the I-9 and E-Verify protocols

    Receiving and sorting mail, sending outgoing mail

    Collaborate on benefits management, open enrollment, etc.

    Other duties as needed

    Recruiting/ Onboarding

    Reviewing and sorting initial applications in HRIS/ ATS

    Assisting with pre-screening needs like driving authorization and background checks

    Scheduling interviews and following up with applicants

    Hosting orientations to welcome new team members to their first day at SOR and get them acquainted

    Ensuring a swift and positive experience for applicants and newly-hired employees

    Employee Experience

    First point of contact for employees or clients who need direction or resources

    Help dream up and run Company-wide events like the annual party or cookouts

    Coordination for small projects, such as giving out the Company-provided Durham Bulls tickets to the employees who sign up for them

    Ensure employees understand external and Company-provided resources and how to access them

    Ongoing training and education

    Pursue constant improvement through learning opportunities; personal career growth and future opportunities to grow your knowledge and role within the Company

Department

Corporate

Employment Type

Full-Time

Minimum Experience

Entry-level

Compensation

50,000

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