General information

Ref # 17549

Remote? No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

The Senior Director of Marketing Operations will lead Ally Credit Card to achieve execution excellence within the Marketing function. This role will lead a team and help the business achieve its growth goals in a way that minimizes negative impacts to customers and clients. This person will need to have strong leadership skills and be able to establish a vision for the department and drive a roadmap of initiatives to completion. This role should have strong data-driven skills and a passion for executional excellence.

Ally work locations are Wilmington DE or Charlotte NC - Hybrid schedule with 3 days in office and 2 from home

The Work Itself

• Build strategy for future state of Marketing Operations given strong growth goals of organization
• Lead across functions and within the team to deliver the strategy
• Refine and maintain strong control environment for Marketing activity including process management, RCSA management, documentation and execution monitoring
• Manage important vendor relationships and lead assessment and onboarding of new vendors along with Sourcing
• Champion the delivery of a holistic marketing campaign process across acquisition and customer management efforts
• Build out Project Management function for strategic Marketing initiatives
• Oversight of collateral inventory and marketing budget
• Communicate regularly with senior leadership to provide updates on project statuses and recommend strategic changes as needed
• Uphold and promote company values and policies
• Represent the company at industry events and conferences to network and stay abreast of the latest marketing trends and practices

The Skills You Bring

• 10+ years experience in Marketing and Operations functions preferably in Financial Services
• Experience leading teams, developing others and managing budgets
• Operates with an ownership mindset and proactively works to problem solve
• High degree of initiative with strong drive for results
• Ability to work across multiple lines of business and effectively prioritize tasks
• Ability to deal with ambiguity and competing objectives in a fast-paced environment
• Experience managing internal/external processes including those out-sourced with partners and/or vendors
• Excellent verbal and written communication skills

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

Emerging: 170000

Experienced: 235000

Expert: 300000