Assist with system design using Red Hat and partner products, help customers successfully implement Red Hat solutions, and advise and review configurations as systems are configured. Help customers create new and innovative systems using Red Hat systems and coach customers on use of Red Hat products. Work with customers and support staff to ensure issues are identified and resolved.

• Telecommuting role to be performed anywhere in the U.S.

What You Will Do:

• Tie implementations to tangible business outcomes.

• Align designs to management priorities for customers.

• Assist customers with system design and implementation system implementation and troubleshooting.

• Assist with creation of playbooks and runbooks and system documentation.

• Help customers develop integration plans.

• Assist with system design and documentation.

• Work with customers to determine staffing needs and skills necessary for successful implementation of Red Hat and related products.

• Stay up to date on Red Hat and industry standards and practices.

What You Will Bring:

• Bachelor’s degree (U.S. or foreign equivalent) in Computer Science, Software Engineering or related field and three (3) years of experience in the job offered or related role.

• Must have three (3) years of experience with Red Hat OpenShift;

• Must have three (3) years of experience with building and running container or private cloud infrastructure;

• Must have three (3) years of experience with Linux operating systems in the areas of system administration, integration, or development;

• Must have three (3) years of experience with presenting to technical audiences, articulating the value of the technical solution to the customer and documenting it accurately;

• Must have three (3) years of experience with explaining technical solutions to a non-technical audience, including explaining technical solutions to executives that apply to business issues.

• Domestic travel required 30% of the time to conferences and client sites. Travel expenses covered by Red Hat, Inc.

#LI-DNI

The salary range for this position is $101,950 - $199,830. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

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Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.