As a B2B Outside Sales Professional at StarTech Computing, you will work to grow and promote the sale of products and services offered by our company. The Outside Sales Professional is the first line of contact with all new customers. The Outside Sales Representative will establish and maintain long-term business relationships with new and current customers. The Outside Sales Representative will work regularly with other members of the sales team and colleagues from a range of departments, such as Marketing, Purchasing, and Engineering, as well as Senior Management and Leadership representatives. Responsibilities Close and grow sales through professional communication with potential customers in our marketplace. Manage and interpret customer requirements speaking with customers to understand, anticipate, and meet their needs. Communicate sales or service opportunities and customer concerns or suggestions. Identify and resolve client concerns; recommend a course of action to alleviate these concerns in the future. Coordinates company staff to provide exemplary service to customers. Expand market awareness of our products and industry experience by effectively communicating the features and benefits of our products and services. Work with the engineering team to ensure customer project requirements are met. Maintaining records of customer communications and contact information as required within CRM. Making technical presentations to decision-makers and Prospective Customers. Preparing responses to RFP (request for proposals) and RFI (request for information). Attending and participating in trade shows, conferences, and other marketing events. Maintain awareness of relevant customer information, plans, and payment performance; communicate any client information that may affect company decisions to appropriate departments as needed. Research market requirements and market data. Maintain knowledge of competitor products and identify and report intelligence on competitor pricing or marketing strategies. Demonstrate and explain best practices in installation techniques for all company products. Submit sales status reports as required, including activity, closings, follow-up, and adherence to goals. Submit prospective customer engagement plans and schedule client meetings and action plans for follow-up. Adhere to all company procedures, values, and policies so that you provide an accurate representation of the company to all potential and current customers.