Our client, a leader in the technology industry, is seeking a Customer Success Account Manager to join their team. As a Customer Success Account Manager, you will be part of the Customer Success team supporting various stakeholders. The ideal candidate will have strong communication skills, technical knowledge, and exceptional organizational abilities which will align successfully in the organization.

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Customer Success Account Manager

100% Remote (supporting EST), 18 Month Contract

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$50/hour? + Medical/Dental/Vision insurance, 401K saving options, 15 days of PTO & weekly pay!

What's the Job?

• Engage with customers to understand their needs and provide support in critical situations such as Azure deployments.

• Manage customer accounts and coordinate with technical specialists for effective execution.

• Participate in meetings with customers to ensure ongoing engagement and satisfaction.

• Conduct internal meetings to align strategies and share insights with team members.

• Handle documentation reviews and other administrative tasks to maintain customer records.

What's Needed?

• 5-7 years of experience with Microsoft Cloud technologies.

• 5-7 years of technical knowledge experience with AWS or similar platforms.

• 5-7 years of experience in customer-facing roles within a business context.

• Strong organizational skills to manage a large customer base effectively.

• Microsoft certification is a strong plus, though not required.

What's in it for me?

• Significant customer-facing experience to enhance your skills in account management.

• Opportunity to work with various internal stakeholders and build valuable relationships.

• Infrequent travel opportunities to customer sites, enhancing your professional exposure.

• Engagement in technical conversations that will deepen your industry knowledge.

• Be part of a dynamic team dedicated to customer success and satisfaction.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: ?Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup? (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – ?creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.