In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Regional Inventory & Asset (I&A) Program Manager, Data Center Operations. As a Regional Inventory & Asset (I&A) Program Manager, Data Center Operations, you will focus on Inventory & Asset Management, and Logistics operations and provide leadership and direction in establishing program roadmaps, staffing efficiencies, process & tooling improvements, and governance for DC Operations strategy that will support our current and future growth. In this role you will work collaboratively with all CO+I stakeholders to support Availability and Growth for the organization, driving excellence in service through industry best practices.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Strategic Vision and Implementation

• Contribute to developing and executing a strategic vision for regional data center operations, aligning with organizational growth objectives.

• Assist in designing and implementing plans to enhance capacity, scalability, and efficiency in anticipation of future needs.

Project Planning and Management

• Lead the development, management, and communication of comprehensive project plans, ensuring alignment with stakeholder expectations and project objectives.

Collaboration and Resource Planning

• Work closely with partners to develop resource plans for inventory & asset management, logistics operations, and program delivery.

• Collaborate with cross-functional teams, including Engineering, Operations, and Infrastructure Managers, to optimize resource allocation and project execution.

Risk Identification and Resolution

• Proactively identify risks, gaps, and opportunities within projects and operations, communicating effectively with stakeholders to drive resolution and minimize disruptions.

Project Monitoring and Updates

• Conduct regular project check-ins and updates to track progress, manage inventory and asset management, and ensure quality and timely project delivery.

Knowledge Management and Process Improvement

• Document lessons learned, best practices, and design processes to improve operational efficiency and productivity.

• Develop and implement tools and procedures to streamline processes and enhance effectiveness.

• Standardizing oversight of inventory, spares, asset management, logistics technologies, supply chain, and shipping/receiving activities while ensuring quality and consistency across multiple datacenters.

Data Analysis for Process Evaluation

• Utilize data analysis techniques to evaluate the efficiency and effectiveness of process changes, informing decision-making and driving continuous improvement efforts.

Embody our culture and values .

Qualifications

Required Qualifications:

• High School Qualification or equivalent AND 3+ years experience in logistics lifecycle execution in an information technology (IT) environment, handling Data Bearing Devices (DBD) experience, and project management experience across large complex, cross-functional organizations

• OR equivalent experience.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) and Data Center Inventory & Asset Technician Management experience

• OR High School Qualification or equivalent AND 10+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)and Data Center Inventory & Asset Technician Management experience

• OR equivalent experience.

• Experience operating ticketing system in data center environment.

• Experience in Environmental Health and Safety (EHS).

• Applicable certifications: APICS/Inventory Control (American Production and Inventory Control Society)/ ASCM (Association for Supply Chain Management), International Association of Information Technology Asset Managers (IAITAM), Inventory Control, Microsoft Operations Framework (MOF) Certifications, Project or program management (e.g. PMP, etc) ceritifications.

• Professional problem-solving skills, analytical capabilities, data analysis and attention to detail.

Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $100,800 - $195,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $135,200 - $222,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 24, 2025.

#COICareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .