Senior ServiceNow Developer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Public Trust

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

CACI is seeking a Senior ServiceNow Developer to develop highly complex, mission-critical scoped and global applications for the Department of Homeland Security. As a Senior Developer, you will be part of a development team working alongside of architects, scrum masters, business analysts and testers focused on the delivery of a critical case management application. You will need to be able to think critically in solving urgent mission issues, supporting end to end platform development from back-end configuration to Self-Service Portals.

More About the Role:

• Actively participate in agile daily scrums and ceremonies, updating stories daily in ServiceNow documenting development progress and collaborating across platform teams

• Support and participate in customer requirement workshops, working with product owner/stakeholders to configure requested items and tasks using Flow Designer to manage processes and meet business requirements

• Provide technical guidance and support to junior and mid-level staff

• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.

• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal and SecOps Security Incident Response (SIR))

• Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment

• Create and maintain system design and operations documentation

• Ensure all development is created in alignment with ServiceNow Technical Best Practices

You’ll Bring These Qualifications:

• Ability to attain DHS EOD

• BA + 10 years’ applicable experience, AA + 12 years’ applicable experience, MA + 7 years applicable experience or 16 years’ experience

• 1 or more active ServiceNow certifications

• Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool

• Experience integrating ServiceNow with external systems through SOAP or REST web services

• Experience with Okta and SSO technologies

• Experience using the Workflow Editor to configure workflows

These Qualifications Would Be Nice to Have:

• Experience ServiceNow SecOps, specifically Security Incident Response (SIR)

• Experience with ServiceNow Customer Service Mgmt. (CSM)

What we can offer you:

At CACI, our philosophy of employee development and advancement rests on a cultural foundation of providing unlimited and equal opportunity for growth, recognition, and rewards. We provide the environment, support and responsive, available management to nurture and stretch your abilities. We also offer a career mobility program to make it easy to build a dynamic career at CACI and offer flexible work schedule arrangements to support work/life balance.

• CACI’s Flexible Time Off (FTO) plan allows employees to take vacation as needed, without a set number of minimum or maximum days, and is available day one of employment.

• CACI has been named one of Fortune magazine’s World’s Most Admired Companies for 2024!

• CACI also has more than 20 Communities of Practice to share and gain skills and knowledge regarding various technologies and topics including SAP, Salesforce, Agile Development, and many more. The associated Learning Academies provide training and certifications to gain additional skills and build your brand.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• With over 24,000 employees worldwide, CACI has been named a Best Place to Work by the Washington Post.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$95,500-$210,100

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.