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ClearOne Advantange Account Manager - Financial Negotiator in Remote, Arizona

Job Description:

Credit Negotiators will work in a fast paced, performance-based environment. We are looking for high-energy, individuals to join our growing Credit Negotiator Account Management team. As a Credit Negotiator you will be responsible for calling creditors to negotiate settlement opportunities on behalf of our clients. Clients are already enrolled - there is no cold calling! You work as the middleman, responsible for negotiating our existing clients accounts, acting more as a Liaison. Negotiators will be responsible for prioritizing day to day tasks to maximize production.

We are seeking goal driven, competitive and self-motivated team members who want to work as a consultant within the financial services industry.

Perks:

  • Competitive base wage + uncapped commission!

  • 40-hour work week, great work-life balance

  • Remote

  • Weekly, monthly incentives and contests

  • No weekends

  • Casual, fun work environment

Duties:

  • Negotiating the designated minimum settlements

  • Proper calculation of settlement payments

  • Developing an expansive network of creditor contacts to aid in settlement

  • Actively working settlements and execute orders using the company's central database

  • Making outbound and answering inbound calls between clients and creditors

  • Responsible for overcoming objections when needed

  • Works from the established Negotiations queue to settle client debts

  • Responds to all questions and inquiries using procedures that fall within established quality control points and Standard Operating Procedures (SOP's)

  • Applies critical thinking skills to determine appropriate solutions while overcoming obstacles to improve settlement rates

  • Provide customers with accurate information regarding their financial analysis

  • Maintaining a consultative relationship with the customer throughout the process

Qualifications:

  • Bachelor's degree or equivalent preferred, not required

  • Ability to successfully multi-task, work in fast-paced environment and manage accounts

  • Must be computer literate with the ability to input and retrieve data from CRM systems

  • Ability to write professional and informative email correspondence

  • Establish and maintain strong working relationships with internal and external clientele

  • Must be proficient in Microsoft Word, Excel and Outlook

  • Proven track record of maintaining, prospecting, and developing an account base

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