Req ID: 122497

Region: Americas

Country: USA

State/Province: New Hampshire

City: Remote Employee US

Summary

The Services Product Manager for Platform Solutions is responsible for developing and managing a portfolio of service offerings that complement and enhance the value of networking, storage and compute products. This role requires a deep understanding of networking, storage, and compute technologies, market trends, and customer needs to create compelling service offerings that drive revenue and customer satisfaction.

Detailed Description

Market Research and Analysis:

• Conduct in-depth market research to identify customer needs, competitive landscape, and emerging trends in networking and storage services.

• Analyze market data to identify opportunities for new service offerings or enhancements to existing services.

• Develop a deep understanding of target customer segments and their specific service requirements.

Service Strategy and Planning:

• Develop a comprehensive service strategy that aligns with the overall business objectives and product roadmap.

• Define the service portfolio, including service types, target markets, pricing, and go-to-market strategies.

• Create a roadmap for new service development and enhancements, prioritizing initiatives based on market needs and business impact.

Service Development and Launch:

• Collaborate with cross-functional teams, including engineering, operations, sales, and marketing, to design and develop new service offerings.

• Define service requirements, specifications, and pricing models.

• Develop service collateral, including sales presentations, datasheets, and marketing materials.

• Plan and execute service launches, ensuring successful market introduction and adoption.

Service Lifecycle Management:

• Monitor service performance, customer feedback, and market trends to identify areas for improvement.

• Manage service pricing, profitability, and lifecycle decisions, including service retirement or enhancements.

• Develop and implement strategies to increase service adoption and revenue.

• Sales and Marketing Enablement:

• Train sales teams on service offerings, value proposition, and competitive positioning.

• Provide support to sales teams during the sales process, including customer presentations and technical consultations.

• Develop and execute marketing campaigns to promote service offerings and drive demand.

Cross-Functional Collaboration:

• Work closely with product management, engineering, operations, sales,

• marketing, and customer support teams to ensure alignment and successful service delivery.

• Build strong relationships with key stakeholders, both internal and external, to facilitate service development and adoption.

Knowledge/Skills/Competencies

Experience:

• 3+ years of experience in product management, product marketing, or a related role in the networking and storage industry.

• Demonstrated success in launching and managing service offerings.

• Strong understanding of networking and storage technologies, market trends, and customer needs.

Skills:

• Excellent analytical, strategic thinking, and problem-solving skills.

• Strong communication and presentation skills, both written and verbal.

• Ability to work effectively in a cross-functional, collaborative environment.

• Proven project management and leadership skills.

• Technical aptitude with a strong understanding of networking and storage concepts.

Typical Experience

• 10+ years of relevant experience in Product Line Management for complex HW and SW products.

• Thorough knowledge of Services, Software, Open Communities, Networking, Compute, Storage technologies, Product financials, Analytics, Business Acumen, Risk Management and Supplier & Partner Management Skills.

• Strong communication skills and ability to influence others.

Typical Education

• Bachelor's degree in engineering, computer science, business, or a related field; MBA preferred.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Travel internationally 10-25%, as needed, to visit customers, Celestica locations and partner sites.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Celestica’s policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law.

This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

COMPANY OVERVIEW:

Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.