Job Description

IT is different here. Our work as technology specialists pushes the boundaries of what’s possible in health care. You will build solutions that make a real difference in people’s lives. Driven by the importance of their work, our team members innovate to elevate. We’re encouraged to be curious, collaborate, and turn ideas into solutions that can make health care better for all.

In this role you will serve between the business and technical communities for reporting/analytic development purposes. Design and develop Business Intelligence content (reports, dashboards, scorecards, analytic solutions) by identifying reporting/analytic requirements and determining business rules through a structured elicitation process. Ensure that information and BI content satisfies Enterprise business needs and the needs of individual departments.

If you are ready to make a career out of making a difference, then you are the person for this team.

What You Will Do

• Elicit and review business reporting and analytic requirements from the business groups through formal interviews or facilitated sessions and translate into technical designs for enterprise business intelligence implementation.

• Develop BI content (reports, dashboards, scorecards, analytic solutions) through the entire development life-cycle to provide data necessary to effectively make business decisions and measure goal attainment and overall performance.

• Participate in work-stream planning process including inception, technical design, development, testing and delivery of BI solutions that emphasize speed to market results.

• Perform analysis for a wide range of requests using data in different formats and from various platforms

• Assist in BI tool evaluation including the development of proof-of-concept and pilot solutions.

• Develop knowledge of business area processes and information needs and apply that knowledge in designing BI content for our users.

• Coordinate user acceptance testing with the business community to ensure accurate delivery of data from the business requirements with the goal of receiving sign off.

• Guide and advise business areas in identifying new data needs and delivery mechanisms for reporting information as well as self-service solutions.

• Provide assistance to business areas in understanding enterprise data content, definitions and usage and the available BI tools.

• Work with business areas to adapt their business processes to effectively use enterprise data sources for information and analytical needs.

What You Bring

• Bachelor's degree or advanced degree (where required)

• 3+ years of experience in related field.

• In lieu of degree, 5+ years of experience in related field.

• Data Visualization Skills

• SQL

Salary Range

$68,200.00 - $109,100.00

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming

Much more than a paycheck

The total value of working at Blue Cross NC goes far beyond your paycheck. We offer benefits and perks (https://careers.bluecrossnc.com/global/en/benefits) that help you thrive, such as competitive health benefits, bonus plans based on performance, 401(k) with employer match, paid time off (plus two well-being days), and a variety of career development and wellness programs.