Job Description

Blue Cross NC is continuing to expand its tribal strategy to create a strong foundation for meaningful relationships between American Indian communities and our enterprise. Expansion of this work will include the formation of a tribal team dedicated to implementing the tribal strategy and working with American Indian communities across North Carolina.

A relationship-focused role, the Community Relations Advisor for Tribal Communities will connect with local tribal governments of NC’s state-recognized tribes (primarily the Coharie, Haliwa-Saponi, Meherrin, Occaneechi Band of the Saponi Nation, Sappony, and Waccamaw Siouan tribes), urban Indian organizations, partners, and stakeholders to carry out and support the growth of our tribal strategy. This role collaborates as needed across government and commercial segments, works with healthcare, community engagement, and other departments as needed to achieve optimal health for our American Indian/Alaska Native members.

What You’ll Do

• Develop, create, and implement effective programs that foster and improve Blue Cross NC’s relations with NC tribes, partners and key stakeholders.

• Develop and implement strategic, community-focused initiatives that improve American Indian health and advance Blue Cross NC’s brand and business objectives, member outreach, retention activities, and cultural sensitivity initiatives for health plans.

• Collaborate with business focused divisions and other divisions as needed to develop and successfully implement projects/programs.

• Work closely with the County Engagement team to strategize approaches for working faith-based organizations in tribal territories.

• Build and maintain close working relationships with a vast network of local and tribal leaders, community stakeholders and organizations serving American Indian people.

• Assist in developing culturally appropriate outreach and marketing materials that are inclusive and representative of Native populations.

• Form meaningful and reciprocal relationships with tribal leaders and organizations.

• Provide education on a variety of tribal topics to improve relationship building, marketing strategies and product offerings.

• Attending, supporting and hosting in-community events as appropriate.

What You Bring

• Bachelor's degree or advanced degree (where required)

• 3+ years of experience in related field

• In lieu of degree, 5+ years of experience in related field

What We Like

• Knowledge of the state-recognized tribal communities in the NC

• Experience working effectively and building relationships with tribal leadership and American Indian communities (including excellent written and verbal communication skills)

• Understanding of the dynamics of tribal government and ability to follow the policies and procedures of tribal governments

• Experience with community-based health initiatives in American Indian communities

• Background in community engagement, tribal community engagement, program management, health equity

We invite you to check out our careers site to see that we value diversity, equity and inclusion at all levels of our organization. We foster inclusive conversations and practices throughout the year and employee resource groups that are an integral part of our culture!

Salary Range

$61,900.00 - $99,000.00

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming

Much more than a paycheck

The total value of working at Blue Cross NC goes far beyond your paycheck. We offer benefits and perks (https://careers.bluecrossnc.com/global/en/benefits) that help you thrive, such as competitive health benefits, bonus plans based on performance, 401(k) with employer match, paid time off (plus two well-being days), and a variety of career development and wellness programs.