Job Description

As part of the Digital Strategy organization, EDI Solutions focuses on Provider Self-Service capabilities, specifically regarding provider revenue cycle management and administration simplification. Our team facilitates the exchange of electronic information between BCBSNC and providers, employer groups, clearinghouses, and other BCBS Plans. We enable streamlined execution of product priorities by owning the product roadmap, defining objectives, and prioritizing features based on assigned value.

What You'll Do:

• Define Product Direction:

• Drive portfolio objectives and balance business/customer and delivery needs throughout the product lifecycle.

• Enable product roadmap and strategic vision through a deep understanding of customer desires and business priorities.

• Collaboration and Communication:

• Collaborate closely with Product Owners and other stakeholders to adhere to vision and strategy.

• Utilize market/customer input to shape the product vision and roadmap and communicate these to all stakeholders.

• Confirm, communicate, and monitor care & feeding needs, funding, and KPIs.

• Strategic Vision and Roadmap:

• Enable long-term product vision and strategy, roadmap, and value by partnering with leadership and stakeholders to make necessary prioritization and investment decisions.

• Develop and maintain business and market knowledge for the assigned domain (e.g., SMC, Health, CGSO).

What You'll Bring (Hiring Requirements:)

• Bachelor’s degree or advanced degree (where required).

• 3+ years of experience in a related field.

• In lieu of a degree, 5+ years of experience in a related field.

• Demonstrated proficiency with web portals, content management systems, or digital product management.

• Familiarity with HIPAA compliance standards, healthcare regulations, and data privacy practices.

• Strong project management skills with a track record of successfully delivering digital products.

• Excellent communication skills with the ability to work effectively in cross-functional teams.

• Demonstrated experience applying Agile principles and methodologies.

Nice to Have:

• Relevant experience in healthcare, insurance, or other regulated industries is preferred.

• Product Manager certification preferred.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$68,200.00 - $109,100.00

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming