Job Information
Arrow Electronics Customer Success Manager - CloudHealth in Remote, NH, New Hampshire
Position:
Customer Success Manager - CloudHealth
Job Description:
Job Description
Are you passionate about maintaining and growing CloudHealth customer relationships?
Arrow is looking for a Customer Success Manager who will grow the CloudHealth offerings within our existing customers with our partners. The primary focus of our CSM is to drive positive results for Arrow in three critical areas: Growing established CloudHealth customers, Developing CloudHealth Strategic Customer Success Business plans and leveraging Partners for Engagement
Learn more about our Enterprise Computing Solution (ECS) business at Arrow Electronics (Enterprise Computing Solutions | Arrow ECS NA.)
What you'll be doing
Growing and Owning Established CloudHealth Strategic Customer Business and Relationships
Proactively calling and engaging with established customers to grow sales and renewals for assigned accounts.
Builds new strategic customer relationships and close new business in strategic accounts in alignment with Arrow Partners.
Sell new CloudHealth solutions and services within Strategic customers.
Developing New Business
Leverages an internal team of resources at your customer to assist in the hunting for new software and service opportunities within your accounts.
Proactively calls and engages potential new partners to grow sales for assigned accounts.
Focuses on growing and developing new business by starting at the end customer and working the opportunities back through our channel partners.
Proactively calls and engages partners to assist with the sales of the CloudHealth offerings within your accounts.
Meet and exceed your renewal growth targets within your customer base.
Partner Engagement
Conduct sales meetings with partners, CloudHealth, and end customers regularly
Position Arrow's CloudHealth service offerings to sell "with" the Partner community to the end customers.
What we are looking for
4-year degree
Minimum of 12+ years of customer-facing direct sales roles
Enterprise-level SaaS, Cloud, and Services sales success is focused on margin.
Experience selling directly to end-users.
Experience selling SaaS-based solutions through the Channel.
In-depth knowledge and experience in Cloud Sales
Ability to solve complex problems; takes a new perspective using existing solutions Process-oriented and analytical.
Strong SF.com proficiency and forecasting accuracy.
Self-starter, gritty & coachable
Team oriented leader
Strong work ethic and proven track record in a KPI based Sales Model
Ability to travel at least 25% of the time.
What's In It For You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!
Annual Hiring Range/Hourly Rate:
$147,200.00 - $267,305.37 OTE
Location:
US-CA-California (Remote Employees)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.
Time Type:
Full time
Job Category:
Sales
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.
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