Job Description Summary

The Engineering Services Team operates globally, providing remote support to field services personnel to uphold top-tier performance for GE’s Solar and Storage Solutions assets. This entails optimizing the value of post-COD aspects such as warranties, long-term service agreements (LTSA), and Change-Modification-Upgrades (CMUs) to uphold customer satisfaction.

The Lead Services Services Engineer oversees the holistic electrical and mechanical aspects of our Solar and Storage Solutions assets. This includes swiftly addressing escalated L2-level issues, participating in Root Cause Analyses (RCAs) to identify underlying issues and prevent recurrence, and collaborating with cross-functional teams to ensure seamless system functionality. Additionally, the role entails providing guidance on system enhancements and modifications, leading system integration projects and initiatives, and participating in Change-Modification-Upgrades (CMUs) to enhance system performance. The Lead Services Electrical Engineer plays a pivotal role in enhancing our services and overall offerings.

Job Description

Essential Responsibilities

• Analyze and optimize system integrations across the Solar and Storage Solutions fleet.

• Address and resolve escalated system-related concerns.

• Participate in Root Cause Analyses (RCAs) to identify underlying issues and prevent recurrence.

• Collaborate closely with cross-functional teams to ensure seamless system functionality.

• Provide guidance on system enhancements and modifications.

• Lead system integration projects and initiatives.

• Participate in Root Cause Analyses (RCAs) to identify underlying issues and prevent recurrence.

• Communicate progress transparently to internal and external customers during system upgrades or troubleshooting.

• Drive knowledge-sharing sessions to promote a deeper understanding of system integrations and enhancements.

• Ensure compliance with renewable energy regulations and standards at a system level.

• Collaborate with level one (L1) and level three (L3) teams on system-wide challenges and solutions.

• Continuously monitor and stay updated with evolving technologies and industry trends that can impact system integrations.

Required Qualifications

• Bachelors in electrical engineering from an accredited college or university.

• Minimum of 3 years of relevant experience.

Desired Qualifications

• Master’s degree in electrical engineering from an accredited college or university.

• Solid understanding of electrical systems and components.

• Experience with SCADA systems and data analysis.

• Familiarity with renewable energy regulations and standards.

• Design and development knowledge in renewables applications.

• Previous experience with GE P80i and PERTU systems.

• Ability to collaborate with cross-functional teams.

• Demonstrated problem-solving skills in complex technical scenarios.

• Experience in conducting training or workshops for technical teams.

• Self-motivated.

• Performance-driven.

• Excellent interpersonal and communication skills.

• Proactive and dynamic approach.

• Solution and customer-oriented mindset.

• Execution-driven with a focus on achieving results.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position