Job Title: Manager, 988 Strategic Planning

Department: 988 Cross Functional Planning

Reports to: Director of 988 Cross Functional Planning

Location: Remote

Schedule: M-F 9-5

Salary Grade: $76k - $98k

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview:

The Manager, Strategic Planning is responsible for developing strategies to drive the successful implementation and adoption of OKR and KPI structures across the entire 988 team. The Manager, Strategic Planning will be a key point of contact for all individuals in 988 when it comes to navigating and reporting on OKRs and Key Results, and will develop and implement project management strategies to successfully drive organizational goals. The manager will work collaboratively with teams across the 988 vertical to ensure and demonstrate success on program goals and objectives.

Duties/Responsibilities:

The Manager, Strategic Planning, 988 Internal, is a key member of the Vibrant 988 team. You will collaborate with leaders and stakeholders across the 988, Vibrant and SAMHSA teams to drive operational success and excellence within the organizations OKR framework. You will collaborate and build relationships with team members at all levels and create structures and systems to support teams in successfully meeting their objectives. A strategic thinking and proactive problem solver, you wear many hats and may act as a project manager, strategy consultant or detail-oriented implementer depending on the situation's needs. You are comfortable raising issues and suggesting solutions with leaders at all levels.

Required Skills/Abilities:

• Develop and implement robust OKR tracking and management systems in collaboration with the Director of Cross Functional Planning

• Design and lead OKR change management efforts with teams across 988, Vibrant and SAMHSA, track and problem solve adoption issues and develop strategy for long term adoption and integration of the OKR process into team workflows

• Lead OKR brainstorming and development meetings in collaboration with the Director of Cross Functional Planning

• Organize and draft goals, objectives and ideas generated with 988 OKR Liaisons and teams, and develop strategies to align those with Vibrant’s OKR structure as well as SAMHSA grant requirements

• Identify issues and propose solutions to the OKR system and structure on an ongoing basis

• Highlight OKRs at risk or off track and develop recommendations and solutions with OKR Liaisons and Teams to minimize disruption to project timelines and outcomes

• Partner with leaders to implement objectives and key results (OKR) operating model across the company and drive accountability using KPIs to evaluate success and challenges

• Develop project management tools to be used across teams such as project dashboards, project status reports, project timelines, stakeholder mapping, critical paths, etc.

• Manage recurring cadence of meetings to report out status and drive progress

• Develops presentations to update executive and senior leadership on project and OKR status in collaboration with the Director of Cross Functional Planning

• Collaborate deeply with other SGM teams to identify optimizations and efficiencies for SAMHSA grant development and reporting and as opportunities for the research and evaluation team to influence key activities and outcomes

Decision Making

• Identifies multi-faceted problems affecting achievement of individual goals and provides solutions.

• Decisions have minor organizational impact that may require consultation with internal and external stakeholders regarding issues, possible solutions and implementation of alternatives.

• Analyzes and interprets issues, realigns responsibilities, commits resources and proposes alternative solutions.

• Implements solutions for minor projects after approval; held accountable if no action is taken.

• Multi-factor decision- making requiring research and analysis, subject to supervisory guidance.

Scope of Responsibility/Accountability:

• Manages programs/projects, creates and implements work plans and objectives.

• Monitors and evaluates interim results and develops contingency plans if objectives are off track.

• Performance is reviewed by director level and above.

Managing/Directing Work:

• Interprets standards, communicates constructive feedback and guides others in developing their capacity to perform more effectively.

• Participates in planning and implementing small- scale work activities and contributes to evaluation of results for assigned objectives.

• Manages their own task list with minimal supervision.

Required Qualifications:

• Bachelor’s degree preferred.

• Three to five years of relevant experience performing similar responsibilities

• With a Master’s degree, three or more years of experience will be accepted.

• Knowledge of Microsoft Office Suite and Google Suite

Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc.

This role is endowed/subsidized through June 2025, with the possibility of renewal based on performance and funding

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address.