Maintenance & Operations Manager

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Class Title

Maintenance & Operations Manager

Class Code

5734

Salary

$128,211.20 - $155,812.80 Annually

• Definition

• Benefits

Classification Description Summary

Under general direction, supervises and coordinates the activities and operations of an assigned section or sections within the Public Works Department's Maintenance & Operations Division including facilities, sewer and storm drain, fleet, and/or street maintenance activities; coordinates assigned activities with other divisions, outside agencies, and the general public; and provides highly responsible and complex staff assistance to the Deputy Public Works Director/Maintenance.

Essential Functions

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Coordinate the organization, staffing, and operational activities for assigned services and activities of an assigned section or sections within the Public Works Department's Maintenance & Operations Division including facilities, sewer and storm drain, fleet, or street maintenance activities.

Participate in the development and implementation of goals, objectives, policies, and priorities for assigned section or sections; recommend and implement resulting policies and procedures.

Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.

Direct, coordinate, and review the work plan for assigned services and activities; assign work activities and projects; monitor work flow; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.

Participate in the selection of assigned maintenance personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.

Participate in the development and administration of assigned budget; forecast funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; recommend adjustments as necessary.

Monitor conditions of city infrastructure as assigned; plan and coordinate all maintenance activities necessary to resolve identified deficiencies; establish and implement preventative maintenance programs; maintain public safety and restore or provide improvements in accordance with adopted standards.

Respond to emergency calls as necessary; provide assistance in fires, floods, chemical spills, traffic signal malfunctions, inclement weather, and accidents.

Prepare bid specifications for contractual services and specialized maintenance equipment; negotiate and administer various maintenance and service contracts.

Provide staff assistance to the Deputy Public Works Director/Maintenance; participate on a variety of boards, commissions, and committees; prepare and present staff reports and other correspondence as appropriate and necessary.

Coordinate assigned maintenance activities with those of other divisions and outside agencies and organizations.

Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of facilities, sewer and storm drain, fleet and/or street maintenance.

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Perform related duties as required.

Minimum Qualifications

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operational characteristics, services, and activities of assigned maintenance section or sections.

Advanced methods, materials, tools, and practices used in the construction, maintenance, and repair of facilities, sewer and storm drain, fleet, or streets.

Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.

Safety standards and safe work practices.

Principles and practices of contract negotiation and administration.

Principles and practices of program development and administration.

Principles and practices of municipal budget preparation and control.

Principles of supervision, training, and performance evaluation.

Principles of business letter writing and report preparation.

Pertinent federal, state and local laws, codes and regulations.

Ability to:

Coordinate and direct assigned maintenance section or sections.

Supervise, direct, and coordinate the work of lower level staff.

Select, supervise, train, and evaluate staff.

Recommend and implement goals, objectives, policies and procedures for providing assigned maintenance and operations activities.

Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.

Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.

Participate in the preparation and administration of assigned budgets.

Plan and organize work to meet changing priorities and deadlines.

Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit.

Work cooperatively with other departments, City officials, and outside agencies.

Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility.

Establish maintenance goals, objectives, and budgets.

Negotiate and administer various maintenance contracts.

Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.

Research, analyze and evaluate new service delivery methods and techniques.

Interpret and apply federal, state and local policies, laws and regulations.

Prepare clear and concise reports.

Work in a team based environment to achieve common goals.

Coordinate multiple projects and complex tasks simultaneously.

Meet the physical requirements to safely and effectively perform the assigned duties.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

A Bachelor's degree from an accredited college or university with major course work in public works maintenance, business administration, engineering, or a related field.

Experience:

Five years of increasingly responsible facilities, sewer and storm drain, fleet, or street maintenance experience including three years of administrative and supervisory experience.

License or Certificate:

Possession of an appropriate, valid driver's license.

Supplemental Information

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with some travel to different sites and locations; occasional exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, raw sewer, and all types of weather and temperature conditions; occasional exposure to hazardous traffic conditions; walk on various types of surfaces including slippery or uneven surfaces and rough terrain; incumbents may be required to work extended hours including evenings and weekends.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Other Requirements

RAPG Admin

R36

Updated: 9/2018

JD 11/2018

Please use this Health and Welfare Benefit Link (http://www.reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs.

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