POSITION:

Manager of IT-Epic-Community Connect

SCHEDULE: Full Time

LOCATION: Reno, NV

SALARY: $56.03 - $78.44

TO APPLY:

Direct Link -https://pm.healthcaresource.com/cs/renownhealth/#/job/52233

Careers Page -https://www.renown.org/Careers

Please note, employers may close jobs on the website at any time.

SUMMARY:

This position is accountable for the effectiveness and efficiency of a team within the Information Technology department ensuring high levels of customer satisfaction are maintained. Participates in the development of the strategy, architecture, technology standards, service delivery standards and procedures for the enterprise. Analyzes and predicts trends and develops short- and long-range plans designed to maintain cost effectiveness of the enterprises operation. Participates in IT strategy planning activities, bringing a current knowledge and future vision of systems and best practices as related to the needs of the business. Proactively researches and recommends courses of action to prevent problems and to maintain high service levels for the user community. Establishes metrics, key performance indicators and service level agreements for driving performance of IT service delivery. Reviews project requests and provides overall direction/guidance to assigned personnel to projects. Reviews and evaluates work of subordinate staff and prepares performance reports Prepares activity and progress reports.

MINIMUM/PREFERRED REQUIREMENTS:

Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Bachelors in Information Technology, Business or similar required, experience may be substituted for education. Experience: Intermediate experience working in a medium to large Information Systems department or Healthcare system required; implementing and/or supporting healthcare software applications is preferred Previous leadership experience required. Experience managing compliance efforts including HIPAA, PCI, and other related compliance agencies and implementing IT controls to ensure compliance and compliance testing - preferred. Certification(s): ITIL certification preferred

JOB RESPONSIBILITIES/DUTIES:

This is a Manager level position.This position will focus on the information technology needs to support Renown Health and its entities. Manages all aspects of:

Team: Govern the purpose and focus of the team including: a)Create the mission statement for the team b)Create a service catalog for the team

Staffing: Manage all aspects of effective use of human resources including: c)Effective selection, hiring and on-boarding d)Training, mentoring, development e)Timely and candid evaluation, coaching, discipline and discharge

Budgets: a)Annually budget for capital and operating resources needed to meet organization needs b)Identify, justify, prioritize c)Consider alternatives d)Develop ROI analysis as appropriate e)Monitor and manage to budgets throughout the year. f)Anticipate, explain and track variances g)Track impact of decisions and expected changes for future budget cycles

Planning, Coordination, Performance Improvement: a)Support strategic planning by providing insights, analysis, recommendations. Identify opportunities b)Perform continuous operational planning in support of effective and efficient IT and business operations c)Continuously look for ways to streamline and improve IT and business operations and performance d)Coordinate work with peers and other sections of the IT division

Work Planning, Assignment, Project Management, etc.: a)Plan work in support of organization needs and against available resource capacity b)Assign work, set clear expectations for deliverables, timelines c)Monitor progress, adjust plans, take action when needed to ensure successful and timely delivery d)Evaluate work produc s and provide feedback (positive and negative) e)Ensure timely work completion f)Use standard Project Management methods and work products, oversee multiple concurrent projects g)Maximize benefits of investments, optimize effectiveness of IT and business operations h)Communicate status, issues, risks, help needed, progress etc., timely and effectively

Customer Relationship Management and IT Governance:Work closely with assigned internal customers to a)Manage customer relationships b)Understand customer needs a