Program Administrative Support Specialist

Job Number: 352723

Category: IT First / Mid Mgmt

Description: Job Title: IT Management Specialist

Pay Rate: $50.00-$55.00/hr DoE

Schedule: Hybrid

Location: Dayton, OH

ZIP Code: 45431

Job Type: Contract

Start Date: Right Away

Keywords: #ITjobs #ProgramAdministrativeSupport

*Must possess IT-III security clearance or have a current National Agency Check *

JOB RESPONSIBILITIES:

• Performs IT benchmarking pre-assessment visit activities which include participating in and recording the results of customer interviews, evaluating responses from pre-assessment questionnaires, and developing follow up questions for visit interviews.

• Provides Benchmarking Assessment visit support to include recording comments and feedback during subject matter expert interviews, collecting observations and generating an out-briefing presentation to senior J6 officials.

• Collecting, analyzing, and creating a final report which includes observations, recommendations, and alternatives for best practices. Responsible for tracking status of assigned actions for both best practices and IT service improvement opportunities.

• Develops and delivers IT benchmarking standard operating procedures, processes, templates, examples, checklists, tools, and policies for inclusion in a process library to support the advancement of the IT benchmarking program.

REQUIRED QUALIFICATIONS:

• Must possess an IT Infrastructure Library (ITIL) version 3 (V3) certification and specific knowledge and experience with the ITIL framework for proposal submission.

• Also having experience using ServiceNow (SNOW)

• Three (3) years of practical industry, government and/or consulting experience in information technology management.

• IT project management experience using various Microsoft tools.

• Knowledge and experience in managing information technology services and strategies.

• Proficiency in basic analytical software such as Microsoft Excel, Access, Microsoft project, and with the Microsoft Office suite, to include Word, PowerPoint, and SharePoint.

• Individual should be a self -starter with a positive team attitude and always willing to learn and constructively provide advice for possible changes/adjustments.

• Provide quality information within the meeting notes, action items, and calendar scheduling.

• Must possess IT-III security clearance or have a current National Agency Check with written Inquiries (NACI) DoD Approved 8570 Baseline Certification: Category IAM Level III Technical skill in benchmarking IT services and support for best practices.

• Preference with a PMP or CSM certifications and previous experience involved with the DLA or DOD.

THIS IS A CONTRACT TO HIRE POSITION WITH POSSIBILITIES FOR DIRECT PLACEMENT

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

EOE/F/M/Disability/Veterans

#cjobs

Location: Reston , VA

Minimum Experience (yrs):

Required Education: High School Diploma

Benefits:

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