Location: Richland, Washington Title: Document Control and Records Specialist II Schedule (FT/PT): Regular Full Time Travel Required: No Clearance: Ability to Obtain North Wind Solutions is a Government contracting small business with operations at military and civilian installations across the United States. The company's focus is facilities operation and maintenance, waste management and radiological services, security control and force protection, and environmental services. POSITION PURPOSE: The Document Control and Records Management Specialist II is responsible for a variety of tasks within the Records Management organization. This position supports a diverse set of customers and projects within the Records Management Program. Will work directly, both as an individual and as part of a team, with customers to understand their existing information and records management processes, procedures, and tools. Cognizant of applicable site procedures and ensure strict adherence to those requirements. Provide support for a compliant, cost-effective, service-oriented Records Program meeting requirements as identified in customer procedures, NARA regulations, and DOE directives. Assist with any other tasks determined applicable to the contract needs. Provide excellent customer service to site contractors and the Department of Energy. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide document control and record management support to requesting organizations. Ability to select, adapt and apply requirements found in desk instructions, site procedures, Federal and NARA requirements. Understand Records Program business processes which create information and federal records. Perform implementation activities and report the results. Perform records capture practices using standard site software. Perform audits to ensure all records and staff are performing at an acceptable quality level. Review Hanford Information to determine the CUI classification. Identify, prepare, review, approve, issuance/release, distribute, use, and revise various documents and record generated in support of the Hanford work. Monitor and assign work designated in team collaboration areas, Outlook mailboxes, plant mail, and courier/transportation for incoming records. Assignments are usually focused while working within established priorities, procedures, processes and requirements requiring judgment in resolving issues or in making recommendations. Assists others in supporting moderately complex activities in accordance with established procedures. Provides reports as requested. Exercises and demonstrates good judgment within defined procedures, processes and practices to determine appropriate action. Perform all work in accordance with established access controls and safety requirements. Normally receives little instruction on daily work, general instructions on new assignments. ADDITIONAL DUTIES AND RESPONSIBILITIES: Conduct reviews to support or develop estimates for performing service tasks. Hanford Systems used to provide support are comprised of the following: Document Management and Control System (DMCS) Smart Plant Foundation (SPF) Hanford Document Numbering System (HDNS) Integrated Document Management System (IDMS) Records Management Access Portal (RMAP) RIM Scanning Solution (RIMScan) Success Factors Learning Management System (LMS) MINIMUM QUALIFICATIONS: Education and Experience: High school diploma and 3+ years relevant work experience or relevant Associate's degree and 2+ years relevant work experience. Skills and Abilities: Effectively communicate, both verbal and written, with team members, management, and customers. Highly organized and detail oriented with strong follow-up skills to manage large volumes of documentation. Experience with records management lifecycle processes. Ability to unde