Location: Richland, Washington Title: General Clerk I - Imaging Operations Schedule (FT/PT): Regular Full Time Travel Required: No Clearance: Ability to Obtain North Wind Solutions is a Government contracting small business with operations at military and civilian installations across the United States. The company's focus is facilities operation and maintenance, waste management and radiological services, security control and force protection, and environmental services. POSITION PURPOSE: The General Clerk I is responsible for a variety of tasks within the Records Management organization. Cognizant of applicable site procedures and ensure strict adherence to those requirements. Provide support for a compliant, cost-effective, service-oriented Imaging Operations Program meeting requirements as identified in customer procedures, NARA regulations, and DOE directives. This position is responsible for scanning and indexing documents assigned to maintain quality assurance and compliance with an emphasis on electronic records, records verification, and accurately storing these documents in the IDMS system. Assist with any other tasks determined applicable to the contract needs. Provide excellent customer service to site contractors and the Department of Energy. ESSENTIAL DUTIES AND RESPONSIBILITIES: Preparation, scanning, indexing, verification, and recycling of records. Identification and interpretation of requirements found in desk guides and site procedures. Effectively communicate, both verbal and written, with management, colleagues, and customers. Maintain accurate accounting of duties performed using provided tools. Assigned special roles to support projects. Other duties as assigned by the Lead or Manager. ADDITIONAL DUTIES AND RESPONSIBILITIES: Assist Lead or Records Management Specialist in the development of estimates for performing service tasks. Hanford Systems used to provide support are comprised of the following: Integrated Document Management System (IDMS) Records Management Access Portal (RMAP) RIM Scanning Solution (RIMScan) MINIMUM QUALIFICATIONS: Education and Experience: High school diploma and 0-1 year relevant work experience or relevant Associate's degree. Skills and Abilities: Effectively communicate, both verbal and written, with team members, management, and customers. Highly organized and detail-oriented with strong follow-up skills to manage large volumes of documentation. Experience or ability to learn the records management lifecycle processes. Ability to understand priorities. Proficiency or ability to learn basic technical skills for a wide range of software, including records and configuration control management systems. Customer service oriented, with ability to work professionally and collaboratively across multiple contractors and organizations. Special Requirements: Security Access Requirement: Must pass pre-employment background check. Must pass pre-employment drug screening. Applicants are required to have REAL ID ACT compliant documentation at time of hire and nothing on record that would prohibit you from gaining access to Department of Energy sites. Must be able to obtain a Department of Energy badge for access to the Hanford Site. PREFERRED QUALIFICATIONS: Previous Hanford experience. Previous Document Control and/or Records Management experience. PHYSICAL DEMANDS: Position is primarily sedentary in nature, but may involve walking or standing for brief periods of time. The work may involve exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. WORKING ENVIRONMENT: Works mainly in typical office environment. The noise level in the work environment is usually quiet. North