Description We are in search of an Administrative Assistant to be a part of our local government team located in Richmond, Virginia. This role involves various administrative tasks, including document control, case management, and customer service. This opportunity provides a long-term contract employment.

Responsibilities:

• Assisting with Snap Benefits and scheduling clients for EBT

• Handling incoming telephone calls and answering queries from a diverse group of clientele

• Scanning and managing documents, ensuring all records are up-to-date

• Utilizing software tools for document review and management

• Dealing with highly confidential information with utmost discretion

• Providing high-quality customer service to meet client needs

• Assisting with mail uploading and document control tasks. Requirements • Strong proficiency in Customer Service, with the ability to professionally and effectively handle public inquiries.

• Proven experience in Case Management, demonstrating the ability to organize, manage, and process cases in a timely manner.

• Practical knowledge in Document Control, ensuring all documentation meets formal standards and regulations.

• Solid experience with Scheduling Appointments and Calendar Management, ensuring a smooth and efficient scheduling process.

• Familiarity with Telephone Answering Systems, ensuring all incoming calls are answered promptly and professionally.

• Proficiency in Document Management, including the creation, review, storage and retrieval of documents.

• Experience with Document Review, demonstrating a keen eye for detail and the ability to spot errors or inconsistencies.

• Skilled in Document Scanning, with the ability to accurately digitize physical documents for easy storage and retrieval.

• Ability to manage Answering Inbound Calls, effectively dealing with queries, complaints, and requests for information. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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