Job Description

Oracle Customer Success Services (CSS) is dedicated to ensuring customer success by providing a wide range of services and solutions to accelerate the customer journey. We are currently seeking a highly motivated individual to join our SaaS & Apps delivery team as a SaaS & Apps AI Enablement Solution Architect. In this role, you will enable and optimize embedded AI features in Fusion SaaS for customers, as well as design, develop, and deliver custom AI solutions to drive business value for customers, including Oracle as a customer. You will work closely with cross-functional teams to ensure our solutions meet client needs and align with strategic goals. Your expertise will be crucial in translating business requirements into technical solutions, driving business value from AI technologies, and optimizing application performance

Career Level - IC4

Responsibilities

As the SaaS & Apps AI Enablement Solution Architect, you will be responsible for:

• Enable and optimize embedded AI features in the Fusion SaaS applications.

• Configure and deploy AI solutions such as agents, retrieval augmented generation, natural language to SQL, optical scanning, and Oracle Machine Learning to enhance and extend Fusion, EBS, PeopleSoft and other Oracle applications.

• Design, develop, and deliver custom AI solutions based on Oracle’s AI toolset, including OCI, Oracle Machine Learning, and Oracle Vector DB 23ai.

• Collaborate with product managers, developers, data scientists, and implementation partners to define requirements and deliver innovative solutions.

• Conduct technical assessments and feasibility studies for new AI initiatives and integrations.

• Ensure best practices in software development, security, and performance optimization.

• Stay current with industry trends, emerging technologies, and AI advancements to drive continuous improvement.

Skills and Attributes:

• Proven Leadership: Demonstrated leadership skills with a self-driven approach to work.

• Strong Communication: Excellent written and verbal communication skills, with the ability to convey complex concepts effectively.

• Stakeholder Management: Proven ability to collaborate and manage relationships with cross-functional teams, stakeholders, and subject matter experts.

• Analytical Thinking: Strong analytical and problem-solving skills, with the ability to use data and metrics to evaluate content effectiveness and drive improvements.

• Customer Focus: Passion for customer success and a customer-centric mindset.

• Project Management: Strong organizational and project management skills to handle multiple projects, prioritize effectively, and meet deadlines.

• Adaptability: Ability to thrive in a dynamic, fast-paced environment and quickly adapt to changing priorities and requirements.

Qualifications

• Advanced degree in Computer Science, Mathematics, Statistics or related fields.

• 8+ years of hands-on technical experience developing AI and machine learning solutions in applications development, IT, Operations or DevOps.

• Strong skills with SQL, PL/SQL and Oracle Database required.

• Experience developing on Oracle Fusion, E Business Suite and/or PeopleSoft applications preferred.

What We Look For:

We seek highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. As an effective communicator and confident leader, you should possess strong people management skills and a genuine passion to drive success in a dynamic organization.

#LI-SP1

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $41.83 to $85.67 per hour; from $87,000 to $178,200 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer