Job Information
Hub International ARC Service Analyst in Riverside, California
Hi we’re HUB . We are proud to be ranked 5th among the world’s largest insurance brokerages, advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization.
Do you love to help, train, and support your teammates? Are you good at problem solving and enjoy researching issues to find the answer? We are currently hiring a Service Analyst for the Accounting Resource Center (ARC).
ARC is the Accounting Help Desk for the Hub Financial Center (HFC), the centralized accounting team for HUB International.
What you’ll do
Respond to emails from Operations requesting assistance with Accounting related questions or issues
Research “what went wrong”
Determine assistance needed and follow the path to resolution
Follow up to make sure end-result is obtained
Work with the Accounting units to ensure that requests are completed
Assure that fields are completed correctly and timely in the ARC ticketing system
Duties as otherwise assigned
What you bring to our team
High School Diploma Required
Minimum 2 years of experience with Property Casualty insurance accounting or Property Casualty Insurance Account Manager experience including agency bill invoicing
Ability to quickly learn new systems and workflows
Has excellent verbal and written communication skills
Has a strong belief that client service is the top priority
Understand that teaching someone how to find the answers is more important than just providing the answer
Strong analytical skills and enjoy research
Possess a good eye for detail
Are able to work independently and provide results
What’s in it for you?
A leadership team focused on caring for and developing our team
Competitive compensation
Customizable flexible benefits & Retirement matching program
Generous PTO package – vacation, holiday, sick, and personal time off
Growth potential - HUB is constantly growing and so can your career!
Ongoing personal and professional development opportunities
Comprehensive wellness programs
This position is eligible for full-time remote work
_The expected salary range for this position is $24.00 to $37.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, retirement matching, paid-time-off benefits, eligible bonuses, and commissions for some positions. _
Disclaimer : “By applying to this job and providing your mobile number, you are agreeing to receive an initial text from HUB International which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.”
Department Accounting & Finance
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
EEOAA Policy (https://hubinternational.jobs/eeo/)
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