Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Title - Sr. JD Edwards Sales and Distribution Business Analyst

Summary:

PCI Pharma Services (PCI) is seeking a skilled JD Edwards Business Analyst with expertise in Sales and Distribution, Advance Warehousing, Transportation, Procure to Pay to join our global team. In this role, you will analyze and optimize technical systems, support end-users, and work closely with cross-functional teams implementing business process improvements within the system. Responsibilities include business analysis and design, troubleshooting issues, system and integration testing of enhancements, implementing enhancements, configuring system settings, and developing cost-effective solutions. Additionally, responsibilities include the planning, preparation, development, support, and execution of system, integration, and regression testing cycles aligned to release design specifications.

Job Description:

• Utilizing JD Edwards EnterpriseOne (JDE 9.2) to manage Sales and Distribution processes including customer service, advance pricing, advance warehousing, transportation, EDI integrations and integrations with 3rd party applications.

• Collaborating with cross-functional teams to ensure efficient sales and distribution operations (Order to Cash, Procure to Pay).

• Configuring and maintaining JDE modules related to Sales and Distribution, such as sales order process setup with and without advance warehousing using RF GEN type of solution, advance pricing, transportation, inventory management, cycle count, product costing etc.

• Troubleshooting and resolving issues related to sales and distribution processes within the JDE system.

• Setting up the Distribution and Manufacturing Automatic Accounting Instructions (DMAAI)

• Providing training and support to end-users on JDE Sales and Distribution functionalities.

• Analyzing data and generating reports to monitor key performance indicators and identify areas for improvement.

• Participating in system upgrades, tools upgrades and enhancements related to JDE Sales and distribution modules.

• Staying updated on industry best practices and trends in manufacturing technology to optimize JDE system usage.

Position Responsibilities may include, but not limited to:

• Provide support for primary-use applications and functional areas within the Business Solutions team.

• Serve as the primary Subject Matter Expert for your assigned business functions, such as Sales Order Processing, Transportation, Advanced Warehousing, Maintenance, Manufacturing, Purchase Order Processing, Master Data Management, or Supply Chain/Inventory Management.

• Continuously develop and enhance your knowledge of business functions to stay current with industry trends and best practices.

• Participate in analyzing and designing system solutions. Provide guidance to development teams using a standard SDLC model from Concept through Analysis/Requirements, Development, Quality Assurance, Implementation, and Decommission.

• Assess the impact of proposed solutions on the business. Develop use cases to explain and demonstrate business requirements/specifications to the IT team and contribute a business perspective during design reviews.

• Apply ITIL-type methodologies to manage functional and technical issues. Handle incident management, assist in technical investigations to identify root causes, and create mitigation plans for user processes.

• Analyze and recommend improvements to business processes and technology. Design and execute training for customers, help desk personnel, and system developers on new and existing processes.

• Manage issue resolution with appropriate urgency, negotiating and resolving conflicts with customers, helpdesk personnel, and developers. Escalate issues to management and senior leadership as needed.

• Independently manage small projects, leading application, infrastructure, and business resources using the SDLC model.

• Develop and maintain strong relationships with business and technical partners, as well as customers, to enhance system efficiency and IT support.

• Be prepared for both domestic and international travel as required (less than15%).

• Perform other projects or duties as assigned.

Qualifications

Required Skills and Experience:

• Bachelor’s degree with 5+ years of related experience or High School Diploma and 10+ years of specific experience

• 5+ years’ experience in a business analysis role, in a multi-location organization in a 24x7 environment (preferably in a GxP and Distribution environment)

• Experience with JD Edwards EnterpriseOne supporting ERP applications in a global environment with multiple manufacturing and distribution centers and 24/7 operations.

• Working knowledge of business processes, system development and process improvements

• Proficient in gathering business requirements, process flows and use cases

• Experience with modeling and mapping as-is and to-be business processes

• Excellent verbal and written communication skills

• Expert in Microsoft Office

Preferred Skills and Experience:

• Bachelor’s degree in engineering, Computer Science, Management Information Systems, or a related field.

• Experience with JD Edwards tools such as Watch List, E1Pages, Orchestrations, Form Extensions, and UDOs.

• Familiarity with integrating JD Edwards with third-party software like Anaplan

• Experience with Hubble/DAS Reporting.

• Knowledge of EDI (Electronic Data Interchange) integrations.

• Project Management experience.

• Ability to travel up to 50%

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future (https://pci.com/)

Equal Employment Opportunity (EEO) Statement:

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Why work for PCI Pharma Services?

At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don’t say no, we figure out how.

PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled