call center representative.

• rockville , maryland

• posted 6 days ago

job details

summary

• $20 - $25 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4676481

job details

Are you a pro at customer service or admin work related to healthcare plans or insurance? We've got the perfect opportunity for you!

As a Call Center Representative, you'll be the go-to person for plan members calling about their coverage, benefits, and billing questions. You'll provide top-notch service, clear up confusion, and keep detailed records of every interaction.

This is your chance to shine in a fast-paced environment where your skills matter. If you've worked in a call center, especially in the healthcare world, this role could be your next big step.

The position starts as temp-to-hire, with the potential to go permanent after six months. Once permanent, you'll be eligible for union-member benefits—nice, right?

If you're ready to grow your career with a stable, supportive team, now! Let's make this happen.

salary: $20 - $25 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

• Handle inbound calls from healthcare plan members

• Address inquiries regarding coverage, benefits, and billing

• Document all member correspondence, account updates, and other activity in real-time

The essential functions of this role include:

• working in a smoke free environment

Skills

• Call Center Support (1 year of experience is required)

• Medical Call Center (1 year of experience is required)

• Union (1 year of experience is required)

• 40 WPM (1 year of experience is required)

• Active Listening

• Telephone Etiquette

• Health Insurance (1 year of experience is required)

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

ME

mary elders

• mary.elders@randstadusa.com