Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state, and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do

In this role you will:

• Serve as a trusted advisor to client leadership

• Perform data entry via bulk ingest

• Lead ad hoc team educational meetings on data fidelity best practices

• Manage the bulk data ingest standard operating procedure

• Research new fields and sources, documenting necessary changes in the dedicated sourcing workbook

• Make any necessary revisions to the website Style Guide

• Assist in quality assurance of data, as directed by client leadership

• Coordinate with the dedicated IT support on all technical needs related to the Website content management system

• Support annual review efforts with various government components

• Respond to public inquiries on assigned fields and sources - including press, government partner, and general user website inquiries

• Provide on-call support for senior executive and other one-page summary requests

• Document and communicate Website traffic metrics on behalf of leadership

• Research data notes to help explain complex macroeconomic or concepts (e.g., cryptocurrency) to then be reviewed by staff and publicly disseminated

• Collaborate on the development of graphics, charts, and tables to improve the website's user interface and experience (UI/UX)

• Lead Client efforts on researching, documenting, and piloting automation, AI/ML, and use cases

Qualifications

Required:

• Bachelor's degree from an accredited college or university

• Active TS/SCI Poly Clearance required

• 3+ years of experience with Adobe Creative suite tools, such as InDesign, Illustrator, Photoshop

• Strong editorial and grammar skills, demonstrated by at least one year of experience in copy-editing, print-publishing, or other formalized writing-heavy responsibilities

• Experience with digital branding, data aggregation, graphic creation, data storage, and data manipulation tools

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

• Must be willing to work fully onsite in McLean, VA

Preferred:

• One year of MS SharePoint experience

• Prior experience shaping and leading solutions to data visualization in a complex and changing technological environment

• Knowledge of production tools and methodology, and a strong technical aptitude to quickly learn new software and hardware

• Strong creative portfolio demonstrating good use of typography, grid-based design, white space, and color theory

• Knowledge of publishing principles, basics of publication design, and production methodology for publishing products in hardcopy or electronic formats

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology, and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals bring fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design, and deploy digital products that increase adoption and drive measurable results.

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Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.