Job Description

Staff Product Manager - Customer Identity and Advanced Authentication

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Technical/Innovation Center in Mountain View (CA), Warren (MI), Austin (TX) or Roswell (GA) three times per week, at minimum. This position can be located at any of these locations.

Why join us?

We empower our product teams to solve difficult problems – customer problems and business problems – in ways that our customers love and are beneficial for our business.

The Role

In the role of Staff Product Manager at General Motors, you will have the exciting responsibility of leading the product management efforts for our Customer Identity and Advanced Authentication experience across vehicle, mobile, and web platforms.

As Staff Product Manager, you will be responsible for coming up with effective solutions that are valuable (our customers choose to buy or use) and viable (the solution works within the many constraints of the business).

Your expertise will be crucial in leveraging a range of technologies, including Passkeys, Biometrics, Tokens, Cookies, Biosensing, and more, to shape the strategy and development of authentication experiences that are not only simple but also foster trust with our valued customers.

This is a unique opportunity to make a significant impact in enhancing the authentication experience for our customers.

What You’ll Do

• Establish a product vision and strategy that is rooted in a deep understanding of customer and business needs. You will dissect product challenges by conducting research and engaging stakeholders, ensuring your product is valuable and viable .

• Collaborate closely with software design, engineering, and program management teams to define product delivery plans, discover effective solutions, and then work together to deliver those solutions to market.

• Analyze market trends and best practices to position your product effectively.

• Identify and achieve product objectives and key results.

• Create and maintain a product roadmap that outlines a product's vision, direction, and progress over time.

• Inspire your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic.

• Contribute a deep knowledge of our users and customers, and the data about how our customers engage with our products.

• Work closely with cross-functional teams to ensure successful product rollouts with sound go-to-market planning.

• Drive the integration of customer feedback and operational data into product development enhancing functionality and the customer experience.

• Ensure compliance with security, privacy and other regulatory requirements and standards.

Additional Job Description

Your Skills & Abilities (Required Qualifications)

• Bachelor’s degree in business, engineering, computer science or equivalent

• 7+ years of relevant overall experience

• 4+ years of product management experience, specifically with a focus on customer identity, emerging authentication methods (biometrics, passkeys, token based) and security solutions

• Proven ability to lead cross-functional teams and manage complex product initiatives across design, program, engineering, product, cyber security, marketing, and customer experience

• Must have both a strong business and technical acumen

• Excellent communication and interpersonal skills, capable of working with diverse teams and driving consensus at all levels of the organization

• Strategic thinker with a data-driven approach to decision making and problem solving.

• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks and to lay out your direction in a well-structured, data-informed, written narrative.

What Will Give You a Competitive Edge (Preferred Qualifications)​

• Masters degree

• 10+ years of relevant experience

• Product Management experience with authentication across multiple devices highly preferred

Compensation : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.

• The salary range for this role is $127,900 to $200,100. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.

This job may be eligible for relocation benefits.

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

• Company and matching contributions to 401K savings plan to help you save for retirement;

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

• Tuition assistance and student loan refinancing;

• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.