Description

A Patient Account Representative is responsible for liaising between hospitals or health care facilities, patients, and insurance companies to ensure correct billing procedures. Their duties often include processing transactions, handling billing inquiries, resolving patient billing complaints, helping set up payment plans, maintaining patient records, and securing the financial health of healthcare facilities by managing the accounts receivable. They are also responsible for verifying the validity of account discrepancies by obtaining pertinent information.

They are expected to maintain strict confidentiality, adhere to HIPAA guidelines, and have knowledge of standard medical billing practices. Customer service and strong communication skills are essential in this role, given that they often interact with patients regarding sensitive financial matters.

Previous experience in healthcare billing or accounting is preferred and a high school diploma or a bachelor's degree in a related field is often required, along with proficiency in Microsoft Office Suite and other related software applications.

Requirements

A Patient Account Representative is responsible for liaising between hospitals or health care facilities, patients, and insurance companies to ensure correct billing procedures. Their duties often include processing transactions, handling billing inquiries, resolving patient billing complaints, helping set up payment plans, maintaining patient records, and securing the financial health of healthcare facilities by managing the accounts receivable. They are also responsible for verifying the validity of account discrepancies by obtaining pertinent information.

They are expected to maintain strict confidentiality, adhere to HIPAA guidelines, and have knowledge of standard medical billing practices. Customer service and strong communication skills are essential in this role, given that they often interact with patients regarding sensitive financial matters.

Previous experience in healthcare billing or accounting is preferred and a high school diploma or a bachelor's degree in a related field is often required, along with proficiency in Microsoft Office Suite and other related software applications.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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