Title: Senior Organization Effectiveness Specialist

Department: Enterprise Change & Organizational Effectiveness

Location:

Sacramento, CA, US, 95817-1899

Category: Miscellaneous

Minimum Pay Rate: $119,641.60

Maximum Pay Rate: $158,433.60

Limited Term Position: No

Civil Service Status: Civil Service

Apply by Date: 06/25/2024

Posting Type: Open

Open until filled - This posting may close at any time without notice after 06/25/2024 so you are encouraged to apply early.

This posting intends to fill one (1) regular full-time vacancy AND establish an eligibility list that may be used to fill future vacancies for up to two (2) years.

A Senior Organizational Effectiveness Specialist is a strategic business partner to his/her leadership team(s) - providing expert advice on organizational culture, employee communication, organizational effectiveness, change management, leadership development, employee engagement, and human capital strategies such as strategic workforce planning, succession planning and performance management.

The focus of the role is always strategic, as the position is influential in shaping people strategies. At the same time, the role often requires hands-on tactical support for implementation and is expected to partner with People Services & Strategies (PS&S) oftentimes serving as a liaison between PS&S and the business.

Purpose

The Organization Effectiveness Specialist will be a member of the Workforce, Diversity, and Enterprise Partnership team, and may directly support an Executive and their management team. Provides expert consulting and support to people and organizational effectiveness strategies, including organizational culture and engagement, employee communication, organization design, change management, process improvement, executive and supervision development, and human capital strategies such as strategic workforce planning, succession planning, and performance management.

Nature and Scope

This is the senior/subject matter expert level within the series. Incumbents in this role may direct, guide and coordinate the work of other Organizational Effectiveness (OE) staff. In conjunction with department management may assist in the development, implementation and managing of department goals, objectives, policies, and priorities. May assist or oversee in selecting, training, motivating, evaluating, and developing other department personnel and ensure that department strategic objectives and priorities are achieved and coordinated with other departments.

Duties and Responsibilities

• Serves as a technical and subject matter expert responsible for planning, developing, and implementing short- and long-term strategies to drive business performance and ensure SMUD is a great place to work for all employees.

• Change management: Partners to support current and future organizational needs. Creates clear and strategic process to prepare for, manage and reinforce change. Provides tactical support to ensure employee stakeholder input and effective change communications. Teaches methods to manage resistance to change and articulates the benefits of organization change. Champions agile, collaborative, and consultative approach throughout change efforts. Facilitates internal collaboration across all subject matter processes.

• Employee engagement and culture: Acts as a strategic partner and trusted coach to help leaders create a healthy, engaging, and inclusive culture. Assists leaders in embedding desired practices that support strong communication, collaboration, accountability, and trust. Consults with supervision and teams on engagement measurement and strategies.

• Leadership and team development: Provides team effectiveness facilitation and consulting support to leadership. Coaches leaders in development of their problem-solving, team building, conflict resolution, and related management skills. Provides input to and alignment with enterprise management development strategies. Facilitates succession planning talent reviews. Provides advice and coaching to supervision on performance management and involvement of Employee Relations.

• Strategic workforce development: Conducts strategic workforce planning and performs gap analysis to assess talent alignment with current and future business needs. Identifies appropriate organization development opportunities. Processes change initiatives. Develops tactics and teams needed to bring projects to fruition while ensuring best practice is shared and alignment is driven where appropriate.

• Organization design and development: Provides consulting support to reshape organizational structure and roles to achieve optimal performance. Assists the business through intervention design and implementation, including training.

• Process improvement: Identifies, develops, and executes process improvement opportunities utilizing continuous improvement fundamentals. Facilitates cross functional process improvement project teams ensuring deadlines and goal are met and return on investment is realized.

• Champions People Services & Strategies' and SMUD-wide initiatives: Ensures a strong partnership and mutually beneficial acceptance of and accountability for both workforce and business unit needs.

• Monitors, guides, reviews, and conducts work activities associated with department internal/external projects in accordance with established task objectives and schedule as outlined in the project plan/contract.

• Plans, organizes and coordinates assigned projects. Establishes and maintains a collaborative, cooperative approach between other work groups and the project.

• Develops and implements employee communication strategies to support ongoing initiatives, programs and processes.

• Partners with Enterprise Performance office to support goal setting. Facilitates planning and discussion with senior management as necessary.

• Monitors, evaluates and reports on outcomes of culture, engagement and workforce-related initiatives and suggests improvements to advance them further.

• Performs other related duties as needed to include working outside of typical business hours when necessary.

Requiered Education

• BA/BS degree in Business Administration, Human Resources Management, Organization Effectiveness, or other related discipline from an accredited college or university or equivalent experience.

Required Experience Qualifications

• At least five (5+) years of progressively responsible experience influencing senior leaders in the areas of organization development, workforce, and operational planning and/or process design and implementation and/or continuous improvement. Working knowledge of guiding an organization through large scale change.

Knowledge Of

Fundamentals and practices of Organization Effectiveness and Development, including one-on-one and organizational change management; fundamentals and practices of relationship-building, influence and communication; typical business operations, including the application and administration of policies, rules, regulations, and operating procedures, as well as business planning; application of process improvement, process modeling, project management, and strategic planning best practices; fundamentals of Human Resources practices; fundamentals of contract administration; fundamentals and practices of safety management; pertinent local, State and Federal laws, ordinances and rules.

Skills To

Provide direction and build mutually beneficial relationships at all levels of an organization; think strategically to develop short/long term integrated strategies; assess and interpret policies and procedures; plan, assess and evaluate strategies for their impact on people and operations; make formal and informal presentations clearly and concisely in one-on-one or group settings; reconcile significant and/or controversial differences to bring interested parties to consensus; effectively communicate verbally and in writing; evaluate complex issues and develop/implement resolution alternatives; solve problems at the root cause creatively and quickly; work collaboratively and effectively with senior-level staff; exercise good judgment; work well under pressure of deadlines; influence decision makers to support the achievements of the enterprise.

Desirable Qualifications

• PHR and general HR experience and/or education

• Experience partnering directly with senior-level leaders

• Ability to build strong relationships with client groups and peers

• Experience designing and implementing programs and strategies to support employee engagement and/or organizational culture

• Experience providing both formal and informal leadership on boarding, development and coaching.

• Change management training or certification such as PROSCI

• Coaching Certification (ICF ACC)

• Expert communicator (both verbal and written)

Physical Requirements

Applicants must be able to perform the essential job functions with or without a reasonable accommodation.

Sacramento Municipal Utility District (SMUD) - Who We Are

As the nation's sixth-largest community-owned electric service provider, we're proud of our reputation as one of the best places to work in Sacramento. Our employees tell us in our engagement surveys they're "Happy, satisfied and engaged" which helps create a workplace that best serves our customers. Sacramento was named as the 2nd happiest place to work in America by Forbes Magazine. Lake Tahoe, San Francisco and the world-renowned Napa Valley are within easy driving distance of our locations.

Our Commitment to Diversity & Inclusion

SMUD celebrates diversity, and inspires an inclusive culture based on trust and respect to create belonging and connection among our employees, customers, and communities. By working together, we are powering positive, equitable opportunities for all. We aspire to be a workplace where you can be yourself, achieve your best, and thrive together.

An example of our commitment to Diversity, Equity, Inclusion, and Belonging is when SMUD signed the California Equal Pay Pledge in 2020. This requires equal pay for employees who perform “substantially similar work,” when viewed as a composite of skill, effort, and responsibility at the time those employees started within that classification. As such, initial hiring salary range is not subject to negotiation and salaries will vary over time based on performance.

SMUD is proud to be an equal opportunity employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business needs and interests.

Why Sacramento, California?

The capitol of California, Sacramento is the state's sixth-largest city, and the 35th largest in the U.S. Local universities include California State University, University of the Pacific's McGeorge School of Law, and the University of California, Davis and several competitive community colleges. The UC Davis Medical Center, a world-renowned research hospital, is one of more than a dozen hospitals and shared services centers in the Sacramento region. Part of the agriculturally-rich Central Valley, Sacramento is at the forefront of the farm-to-fork food movement. Northern California is home to some of the country's top technology companies, including Google and LinkedIn, and a multitude of startups in many industries. Sacramento is home to the NBA Kings, the River Cats (AAA baseball), the Republic FC (soccer) and the San Francisco Giants, NBA Warriors and NFL 49er's aren't far away. Sacramento offers an affluent liberal arts community with Broadway, Mondavi Center, Crocker Museum and summer musical theater to name a few.

Hybrid Work

This position is eligible for SMUD's remote work employee benefit, the schedule of which willbe determined by the successful candidate and the Hiring Manager. SMUD takes pride in poweringthe Sacramento region community where we live and work. We value the strong workingrelationships we develop with our colleagues. Our approach to remote work will continue to evolve.Please be aware that should SMUD’s business needs change, emergencies occur, or various otherreasons arise, you may be required to report onsite on a part-time or full-time basis. This role will offer a hybrid schedule that will require being in person at one of SMUD's campuses ona regular basis complete work tasks.

SMUD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SMUD complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SMUD expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SMUD employees to perform their expected job duties is absolutely not tolerated.

Req ID: 1452