Covenant HealthCare US:MI:SAGINAW VARIABLE SHIFT FULL TIME BENEFITED Summary:

The Pre-analytical Specialist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Keeping our Promise of Caring.

This individual has the documented training appropriate for the pre-analytical phase of patient testing and limited waived laboratory testing. The training insures the skills required for proper specimen collection, handling, processing, and transport. Training and competency are documented for limited laboratory testing, proper instrument use, and performance of preventative maintenance and quality control policies under the supervision of the Medical Technologist. The Laboratory Medical Director authorizes performance of waived analytical procedures.

Responsibilities:

Demonstrates excellent customer service. Contributes to organization success targets for patient satisfaction and net operating margin. Demonstrates a positive attitude in the workplace showing dependability, cooperation, and desire to produce the most accurate, timely and cost effective results attainable. Assists in the training of new employees under direct control of the General Supervisor. Performs other related duties as assigned. Performs all necessary clerical duties including, but not limited to, answering telephones, filing, scheduling, computerized order entry, collection of draw or test fees, and registration of patient orders while maintaining excellent customer service. Maintains proper communication with physicians, laboratory personnel, coworkers, supervision and administration. Collects all specimens by venipuncture, skin puncture, nasopharyngeal and throat swabs, and other approved collection methods, upon physician order in a timely fashion utilizing proper technique. Verifies collection information on computer. Follows laboratory procedures for the processing and transportation of all laboratory specimens with all necessary documentation included. Inspects all specimens prior to transport, for proper labeling requirements and specimen type. Transports specimens via the most appropriate method to ensure turn-around-time is met; utilizing the pneumatic tube system, courier system, or physical transportation to the Laboratory. Complies with all Covenant and Laboratory policies, procedures, and safety practices. Demonstrates working knowledge of appropriate safety protocol to include universal precautions,GHS safety program, use of personal protective equipment in designated areas, and performs proper hand washing techniques. Performs EKGs and additional clinical testing, as determined and approved by Laboratory Manager, following proper procedures and protocols. Performs Registration and ordering of Patients/specimens using computer systems. Additional duties as assigned

AGE SPECIFIC COMPETENCIES * Newborn * Infant * Pediatric * Child * Adolescent * Adult * Geriatric

Other information:

KNOWLEDGE/SKILLS/ABILITIES * College level Biology or Chemistry. * Computer Applications, strong verbal and communication skills. * Demonstrate a positive attitude in the workplace showing dependability, cooperation and desire to produce the most accurate, timely and cost effective results attainable. Must possess a valid driver's license and have reliable transportation

EDUCATION/EXPERIENCE * High School education or equivalent. * Completion of a NACCLS approved or two-part formal phlebotomy program. * ASCP Phlebotomy certification within 6 months of hire or with one year of experience for route #2 of the ASCP certification (to be completed within three (3) months after the one-year anniversary).